Hi, I have installed the printer and it was working fine however, now it has suddenly stopped printing. I have checked for paper jams or anything being wrong. All the cables etc are fine and everything is switched on. Thank you
Try printing a manual self-test page:
1. Press and hold Cancel on the control panel.
2. While holding Cancel, press Start Copy Color.
The self-test report prints, containing the serial number and service ID.
This should tell you if it is a problem with the unit itself, or with communication between the unit and your computer.
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