Hi I purchased a new commercial series Char-broil grill (4 burner model) last summer.Well much to my shock and dismay,during a very windy rain storm last week I heard a loud crash in my back yard.Somehow the wind must have got under it hard enough to topple it over!! This thing is very heavy,I couldn't believe my eyes.Needless to say, I'm very bummed out about it.
Anyway,visually everything looks ok,no outward sign of damaged or broken parts and nothing was knocked out of alignment.However,it now won't light properly.I press the ignitor and it sparks up ok,then a flame shoots out around the knob area.One of the burners lights but kind of weak then goes out.I smell heavy propane so I turn it off...don't really want to mess around with it.
Any help would be greatly appreciated..thanks in advance.
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Re: New gas grill fell in storm
Sounds like either a defective valve or that the components to it have misaligned. Inspect all valves and other parts. If some look different from the majority, replace them. Do not use the unit until you do.
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I am sorry but you will need to put in the model number of your grill before I can help you.
I went to the Char-broil webpage and talked to one of the reps there thru a chat window and he said you need to have the model number to be sure to get the right part, otherwise you would have to risk using a Universal Burner Unit that may require modification to function in your grill.
I will give you the Char-Broil webpage on this webpage you will see an "exploded view" of your grill and off to the right you will see a window that you can enter either a part number and or model number to locate your parts.
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The problem is more than likely the OPD Valve in the gas tank. To solve this problem, turn the Tank Valve OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Turn the tank valve ON VERY,VERY SLOWLY (Slow motion, slow). Once it's fully open, light the burner farthest from the tank first and turn it to it's highest setting. Does the flame height look correct? If so, light the remaining burners following the same procedure. Now, to all the flame heights look correct? If so, you solved the problem. Just remember to always turn the tank valve ON very, very slowly. If it didn't solve the problem, make sure you have adequate gas in "old propane tank from the other grill."
The new regulators will automatically shut down or reduce flow if the it senses that the flow is too high (as in a line leak or break). It can also be folled if you open the valve too quickly. There is a special plastic plug that can reset a tripped valve in the new tanks. (Mosquito Magnet supplies one with their product).
The other thing is that there is a recall going on at Char Broil of defective thermometers that are reading too low.
I had a similar problem and thought the propane kept running out....come to find out it was a defective regulator. $21 at the local ACE store as running to LOWES and trying to get a point across to a 17 yr old summer help college kid for a intermittent problem seemed more challenging then it was worth. Would barely light the burners and would not get over 200 degrees. Ripped it apart...blew through all the orfices including the regulator put it all back together and would work for a while then fail again. Good luck!