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New gas grill fell in storm

Hi
I purchased a new commercial series Char-broil grill (4 burner model) last summer.Well much to my shock and dismay,during a very windy rain storm last week I heard a loud crash in my back yard.Somehow the wind must have got under it hard enough to topple it over!! This thing is very heavy,I couldn't believe my eyes.Needless to say, I'm very bummed out about it.

Anyway,visually everything looks ok,no outward sign of damaged or broken parts and nothing was knocked out of alignment.However,it now won't light properly.I press the ignitor and it sparks up ok,then a flame shoots out around the knob area.One of the burners lights but kind of weak then goes out.I smell heavy propane so I turn it off...don't really want to mess around with it.

Any help would be greatly appreciated..thanks in advance.

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  • Gary Davd
    Gary Davd May 11, 2010

    realign your burrners in the orfice slots

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  • Master
  • 833 Answers

Sounds like either a defective valve or that the components to it have misaligned. Inspect all valves and other parts. If some look different from the majority, replace them. Do not use the unit until you do.

Posted on Mar 16, 2008

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Posted on Jan 02, 2017

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