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Super multi dvd drive issue

I just bought a gateway fx 7020 gaming computer with 32bit windows vista as the op system. It has the super multi dvd+/-rw drive with labelflash. The problem is that is wont read any dvds at all, not even driver install discs. It says the cd is unformatted or corrupt. I cant find any drivers on the gateway website for it and im completely lost. When i go into my computer it says the drive is a cdrom drive, but says nothing about dvds. Any help would be great.

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  • 2 more comments 
  • gatefx7020 Feb 20, 2008

    Okay, its an optiarc dvd rw ad-7173a ata device. When i turned my comp on today my computer did say it was a dvd rom device instead of usually saying cd rom, i turned it off and turned it back on, and it said cd rom again and wouldnt play dvds, any idea why it is doing this?

  • gatefx7020 Feb 21, 2008

    Ok, i found what i needed, thanks for the help!

  • gatefx7020 Feb 21, 2008

    I downloaded the original firmware from

    and it seems to be working fine now....I'll keep an eye on it and see what happens.

  • kevinfar Mar 03, 2008

    When I purchased my Gateway it worked fine for a while. Now it does not work at all. I have been working with Gateway since Feb. 04, 2008. Today's date March 3, 2008. They said they are sending a new one. It took till Feb. 29, for them to say that. But at this point they can't tell me if they have on in stock.


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Posted on Mar 22, 2008

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What's a super mutli dvd? who made it..there's your answer

with all that horsepower, you got backup?

Posted on Feb 20, 2008

  • 1 more comment 
  • Patrick Michaels
    Patrick Michaels Feb 21, 2008

    yes..I've seen that with'll need to download the Vista drivers, from the DVD makers website.

    I'm assuming that's

  • Patrick Michaels
    Patrick Michaels Feb 21, 2008

    sounds like a winner..what did you find?

  • Patrick Michaels
    Patrick Michaels Feb 21, 2008

    grovvy...I'll take a look at that site, and maybe post it as a resource for this product.

    thanks for the Home Run...


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