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I have the TAO 80017 Digital Photo Keychain

I have the 80017 Tao keychain the computer recognizes the hardward, the USB is conected and its on the display, however, the instructions tell ms to run ''DPf mate'' program, but I get an error. I also went to my computer found the drive, but the exe file will not work. I unzip to my harddrive but I get the same error. TAO does not return phone calls, or e-mails. I am so glad that I kept this one and did not give out as a present. My bad, I still have one in a box.

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Posted on Jan 02, 2017

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SOURCE: innovage digital photo keychain

Regarding it not working once it's disconnected from the computer.... I called tech support and they said it's a bad battery/faulty charger since I had let it charge for 7 hours and did everything else suggested, so I took it back to the store, exchanged it for another one and it works fine. So if this is a problem, and you did everything else correct, it is probably a bad one, go try another and if a 2nd one doesn't work, I would forget it. I wouldn't have tried a 3rd time. I guess it's a common problem.

Posted on Dec 29, 2007

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SOURCE: can run photoviewer program for photo keychain

1. Connect the USB cable to your computer and Digital Photo Keychain. Press ^/down to
access the USB update mode on the Digital Photo Keychain and press the menu/power
button ( ). Your keychain will now say, “updating” and you are ready to open the software
on your computer. (Please note that the keychain will continue to say, “updating” the entire
time that you are working with the program on your computer and will change only when you
safely disconnect it from the computer.)
IMPORTANT: The keychain MUST be plugged in and in “update” mode in order for you to
open the Photo Viewer program. If it is not plugged in, or is in the wrong mode, you will get
the following error: No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in “update” mode, double click the Photo Viewer
icon on your desktop to launch the application.
3. Use Photo Viewer’s file manager to browse photos on your computer.

Posted on Jun 25, 2008

MNfisherman
  • 11896 Answers

SOURCE: Did not receive a cd

I see you have downloaded the software for the keychain. You didn't mention downloading the drivers. The drivers is what lets the keychain and the computer sync and communicate.

Posted on Dec 31, 2010

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1 Answer

How do i get my pictures on my tao photo ket chain


like anyother keychai i guess it's a micro USB or other sub usb connection , plug the usb cable into the keychain on one end and at the other end connect your computer, after few seconds of driver installation you should have a removeble drive appera at my computer , thats you keychain
Hope this helps Samantha :)

Apr 26, 2014 | Tao 89811-PB1 Digital Picture Keychain

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When i connect digital solution keychain to the usb port my computer doesnt recognize it. What can i do?


hi,
i am assume that you not yet installed your pc suite

Unlike other TAO keychains,your model requires a driver software to connect with pc.

you can download it from here.
your model is in the bottom left corner of this page.click on the link below your key chain image to download.
or
you can download it from direct download link

Jun 13, 2010 | Tao 1.5-inch Square Polished Silver Photo...

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Need instructions on how to load pictures onto sharper image 1.5" photo keychain


I loaded the pictures but it won't go on when I unplug it from the computer

Jan 08, 2009 | Tao 1.5-inch Square Polished Silver Photo...

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Photo keychain wont turn on


was a problem w/USB cable. Got it fixed. Wasn't fully inserting into keychain.. Now works great.

Dec 31, 2008 | Tao 1.5-inch Square Polished Silver Photo...

1 Answer

Can not download pictures to photo keychain


Hum, I'm not familar with this product, but It should recognize on your computer as a little hard drive. Try looking under the start menu, at "my computer" under hard disk drives. If you find it, double click on it and when it opens a new window, you should be able to drag and drop photographs there. If there are already folders on the drive, don't delete them, you may have to load the images under a specific folder to show on the keychain.

Did your key chain come with a little program that adds the images for you?

Try restarting your computer with it plugged in. Also, when you disconnect it from your computer, make sure to "eject" the hard drive by clicking on the little green arrow near your computer clock at the bottom right (win xp). Otherwise, it could mess up your keychain and the computer wont recognize it. Same goes with anything you unplug from your computer. No worries, it should return to normal even if you did just unplug it. Don't take that chance though. Just restart it while it's plugged in, then "eject" the drive. Once it tells you that everything is ok to disconnect the drive, pull it out and replug it back in. Hopefully it should recognize then.

Dec 26, 2008 | Tao 1.5-inch Square Polished Silver Photo...

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Unable to connect to the program for digital photo keychain


I got a keychain for Christmas from Walgreen's and I must have accidently thrown away instructions if there were any. I plug it up to the computer with the provided USB cable and nothing registers on the computer that there is something connected. How do I download pics?

Dec 23, 2008 | Tao 1.5-inch Square Polished Silver Photo...

1 Answer

Digital Photo Keychain 8 mb


Make sure the keychain is turned on. If it still doesn't work, leave it plugged in and restart. Your computer will tell you if it has been recognized by a little pop up... or mine does anyway. (win xp) On a Mac, it should just pop up on the desktop.

Check under Start > My Computer
You should see the little drive here if it is connected right.

These are the steps I would take. If it doesn't work, I'm not sure what's going on. You can check out my other post here and read the manual on adding the photo's manually. (You have to make sure the photographs are small since the keychain only holds 8mb. Most photographs directly from a camera are 2mb a piece. Make them smaller with an image program)

Oct 20, 2008 | Tao 1.5-inch Square Polished Silver Photo...

4 Answers

Digital photo keychain


go to their website... www.mscustomercare.com and they have the drivers and stuff there....The problem i have is that after ive charged it for 3 days it wont turn on! It works when its plugged into the USB but as soon as i unplug it....wont turn on!

Dec 22, 2007 | Tao 89811-PB1 Digital Picture Keychain

3 Answers

Digital photo key chain problems


Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Dec 21, 2007 | Tao 89811-PB1 Digital Picture Keychain

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