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Windows will not start

My computer was infected and in attempting to cure the problem I changed my settings and when I turn my computer on now it shows a black screen with the message that windows could not start due to a problem with the disk hard drive. Does this sound like a crashed hard drive?

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This could be a problem with corrupted operating system files, I request you to format you hard drive completely then reinstall the operating system you want. If you could format the complete hard drive then there is no problem with the hard drive.

This should fix the issue.

Posted on Feb 03, 2010


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While my dell is preparing to reset it has an restore7.exe Application error

BSOD day.
dell what, of the 1000s of models made, for 20 years.?
What OS, it has a OS of some kind, windows, but what windows?
this is the Recovery Manager program.
if the PC OS crashes, this is what it uses to recover the OS.
lots of causes and cures but 1.

2: Bad HDD. is one more cause. can will be corrputed.
cure, is to reloaded windows.
A: test the HDD with HDD testing boot CD or BOOT usb stick.
We use the disktest in Ubuntu , free demo mode.
B: once the HDD tests ok and SMart tests all pass muster.
C: we attempt backup data, now or step1.
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read this.

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Please advise what OS you are using and what antivirus you are attempting to download, and the URL you are trying to download it from. This will allow people to help you more efficiently.

In the mean time I can suggest that often malware infections will prevent a computer from downloading cures/solutions such as anti-virus software. If you suspect you have an infection, this could be the cause of the anti-virus download failure.

In such cases it is recommended you use a bootable CD to try and clear these infections, such as Avira rescue CD, Avira rescue CD can be downloaded here:

Download Avira Rescue System

However this may be difficult to download on an infected machine, so I would recommend you use an alternative machine that is fully functional to download the bootable CD image.

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HP 4520S declares all downloaded files to have a virus

Sounds like a viral infection blocking you from downloading items, in an attempt to stop you removing it. Sometimes, with chrome browser, if you re-install this will clear this issue, to then allow you to download other utilities to cure the viral infection.

I would also try starting the laptop in safe-mode and attempting to download malware utilities there. You may find starting in safe-mode means you are able to download virus removal utilities to try and cure your machine. If you do find this possible, run your scans for infections within safe-mode, they will do a better job of removing any malware. Once you have removed any infections restart the machine and see if the problem is cured.

Here some links to software I recommend scanning with:
Try running these first:
1st rkill -
2nd Combofix -

Then these:

If starting in safe-mode, re-installing your browser etc doesn't improve your ability to download software, perhaps if you have another computer and a pen drive you should try downloading the tools there and transferring them to your troublesome laptop with your pen drive, then proceed as I described above.

If none of that is possible I would take it into your local computer repair store.

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If it doesnt start,make sure you hear the power supply turn on.if no noise at reboot,replace the powe supply

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Message on screen: Windows failed to start. A recent hardware... It then cuts to startup repair and attempting repairs. Have gone through this a dozen times only to end up where I started. What do I...

I assume you've already tried pressing F8 on startup to get into the start-up options screen (from there you can attempt "Restore System to a previous date.").
If you can't get anywhere with the F8 options, try starting up your system from a Windows Install disk. (Unfortunately, few computers come with this. Some have a Restore mode using either a special startup hot key or a set of optical disks, but this usually involves formatting C: and wiping out everything before setting it back to factory original state.) Once you have the Windows Install disk going, watch for the Automatic System Repair option to come up. This is different for each version of Windows, so I can't give you more than that other than to follow the on-screen instructions.
Note: virus infections can disrupt the hardware registry and produce the symptoms you have. By now, your backup registry is corrupted (that is why the automatic repair fails). I've found the easiest virus fix for a desktop computer is to remove the hard drive and install it as a second drive in a known-good computer, then have that system scan the problem drive for virus infections and file system corruption. If you have a 2.5" - 3.5" drive adapter and can remove the drive easily, you can also use this tactic on laptop hard drives. You will probably still need to repair the operating system damage.

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My computer worked fine until one day I attempted to turn it on and it said operating system not found. What happened? Can this be fixed?

This error message could be caused by :-
Check the BIOS to see if it detects the hard disk
If not the hard disk may be faulty or needs reseating. If the hard disk is faulty it needs to be replaced and Windows installed on the new hard disk.
A virus program may have infected the computer and removed or changed some system files - in this case Windows needs to be repaired OR Windows re-installed - this is the best option.

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This is a common virus attack that will throw you out everytime you login, or licensing issues

For virus problem is bit tricky and needs to deal with registry settings and also need network computer

Try following

Log on to a networked computer.
Run Regedit.exe
Point your cursor to HKEY_LOCAL_MACHINE
Select File > Connect Remote Registry
Type computer name (infected computer)
Navigate to the following location in registry of destination or infected computer

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Edit below two values in right pane:


Change the two values to
Userinit = c:\windows\system32\userinit.exe
close the Registry
Restart Infected computer.
You should be able to log on to computer. if it not work then go to back steps and just copy and overwrite the file userinit.exe from installation source.

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Did you try to copy one picture file to your mini harddrive then change it properties to archieve only? After that you can rotate it freely without that annoying message.

If that does not go as expected. Could be virus infection. Both your miniharddrive and your computer is infected. Some do it by changing it properties to read only then hide it.

You should first start disinfecting. The files can be view by clicking tools in My computer then set to view hidden files then start exploring your minihard drive. Some infection only affects picture files.

Just for the thought.

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