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I have an Alienware Aurora desktop that needed a technician to come out and repair. The left side panel was left off after this was done. I have been unable to re-attach the side panel to the case ever since that time. I have tried everything from trying to line it up front to back, bottom to top, sliding it, etc. It always seems to get stuck in the upper left corner where the liquid cooling assembly sticks out a bit, but this should not be interfering with getting the side panel back on. The LED lighting on the left side will not work with the side panel off, because there is a contact board that makes contact with a small plastic piece on the side panel that has metal wires in it. Any advice on how I can get the side panel back on would be much appreciated. Thank you!

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I highly recommended calling back Alienware support technicians have them come back and assemble it back together themselves.
You could be having issues reconnecting it do to damage to the case. People make mistakes and him/her not replacing it back like it was could of been more then just forgetting to put it back. Plus, to avoid any cost or damage to your cooling station or your computer. They messed up their responsible, and should fix it free of charge.

Posted on Feb 03, 2010


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