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External hard drive 500gb

Under a year and just died. nice product that you can rely on. Now what do i do to save my daughters priceless baby pictures. Just makes a start up buzz, then blue circle lights once then just makes this wrrrr wrrrr wrrrr noise then min later red light comes on.

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  • mricho Mar 10, 2008

    my external hard drive is not detected by my computer, i tried it in several other computers and in those which can detect it, it freezes when i try to open or scan it. It flashes both red and green lights. I have my thesis ( which is due soon) and several other important documents in it. Please help me.

  • ashley waid May 11, 2010

    u could need to buy a new cheaper one till your broked one gets replaced

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Same problem here. If you can access the files at all i would try transferring them to another drive and either take the broken one somewhere to get fixed or try reformatting it yourself (which I'm trying to figure out how to do myself). Unfortunately I'm positive that any kind of permanent fix will rid the drive of all its contents, leaving you out of luck.

Posted on Feb 21, 2008

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Hi there we purchased a maxtor basics 500gb hard drive about 3 years ago. we have had children in that time and unfortunetly our two year old daughter dropped it. we have taken it to a service store but...


If it is the external hard drive enclosure that is broken then yes. But if it is the hard drive itself that is broken then no.
From what happened I'm thinking that it is the external hard drive enclosure that is broken. That being said, you can easily buy one without the hard drive online. When doing this be sure you know what kind of hard drive is in your Maxtor enclosure. This is important because you need to be sure that your hard drive and enclosure are compatible. Check to see if it uses SATA, ATA, or PATA connectors and then buy the corresponding external hard drive enclosure.
Once you have bought your new empty external hard drive enclosure, it is simply a matter of opening up your Maxtor enclosure and moving the hard drive inside to your newly purchased enclosure and connecting it to your computer.
To avoid problems like this in the future, look into "cloud based storage" to back up all of your data securely online.

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Hello, hard drive is not visible in the physical drive list. I was using my External HDD for almost 2months (500GB Western Digital). Suddenly the Drive missing. So followed my friends guide to get...


If you get no joy using the Troubleshooting Guide then try this...

You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.

Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.

My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not recognized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues',

Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.

Thumbs up please if it's any use to you Thank you.

Sep 16, 2010 | Western Digital 320GB MyBook External USB...

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If you get no joy using the Troubleshooting Guide then try this...
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Once your happy that it has continue reading and follow the step guide on the link below.
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Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.
Thumbs up please if it's any use to you Thank you.

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I've been using a WD My Book 500GB External for about 4 months now. It recently has stopped being detected by my computer. Short cuts to files on the drive now display the error message "The drive or...


If you get no joy using the Troubleshooting Guide then try this...
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Thumbs up please if it's any use to you Thank you.

Aug 28, 2010 | Western Digital My Book Essential 500GB...

1 Answer

I plugged in my newly bought hitachi hard drive with a USB 2.0 the light is turned out, and i can sense that the hard drive is spinning. But, my computer keep showing that the USB that is plugged in is not...


If you recently brought this product and have nothing important save in it, then return the product and get a refund or exchange for the new 1.
Or..

If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
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Thumbs up please if it's any use to you Thank you.

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1 Answer

XP doesn't recognize 500GB external Lacie after almost 2 years


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It whirs for a few seconds, stops, then whirs again for a few sec


The hard-drive is "dying".

Is it still under "warranty"?

When you have the serial-number of the hard-drive inside the external unit, access Western Digital's web-site, and check the Warranty Status.

Note that Western Digital (the maker of the external drive)
has a "Customer Loyalty" program. Enter the serial-number
of the hard-drive on their web-site, and you can purchase a new external hard-drive at a significant discount.

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1 Answer

External Hard Drive Not working


no worries..unplug from computer..

remove software

go to the wdc.com website, get new drivers

re install

try it again

check your computer warranty here 4 FREE


make your office babysafe.

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