Question about Thermaltake Blacx Se HDD Dock with USB Port

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Thermaltake Blacx HDD Dock using USB Port is not recognized by my new windows 7 operqating system on my new Toshiba 64bit laptop. Can anyone help me?

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Posted on Jan 02, 2017

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SOURCE: How do you get an external sata disc mounted in a

Microsoft stopped supporting Windows 98 over two years ago,
and stopped supporting Windows 2000 on July 16, 2010.

So, any company that manufactures "new" (in the last two years) hardware probably will _NOT_ have written device-drivers for Windows 98/98SE/NT/2000.

Does the external disk work correctly when connected to a computer running Windows XP? Vista? 7 ?
If not, then maybe the external disk itself is the problem.

Posted on Sep 09, 2010

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Their support page does not provide a manual, instructions or drivers.
I suspect that is because none are needed. This is essentially an external hard drive enclosure for SATA drives which are standard. Connected via eSATA or USB.

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Windows 7 has something set wrong if you are showing 2.6GB usable. Windows 7 will recognize 3GB regardless of whether it is 32 bit or 64 bit.

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try with knowingly functionating hdd, also hdd sometimes will not display in my computer due to partition error, but will display in control panel- administrative tools - computer management - disk management , new hdd-s might do the same because they only have unallocated space,and need formating. I don't know if the device itself should display itself or not, check in device manager but maybe its normal that its invisible and shows only hdd-s. If a hard disk has malfunctioned to an extent, you will not see it anywhere in windows
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Good day I am in need of drivers for an LG external HDD hxd7.Reason being my laptop will not recognise the hdd but sometimes it does.


Hi

You do not say which operating system you are using.

You do not say which type of computer this is (laptop or desktop).

Most operating systems do not need extra drivers to recognize a hard drive. The drivers are almost certainly already built into your operating system to operate almost any hard drive.

It could be a faulty USB port (try a different USB Port) or a faulty USB cable (try a different USB cable).

If the cable and port are not the problem, then either the hard drive itself or the hard drive enclosure are faulty (open the enclosure and test the hard drive in a hard drive dock or another (custom) external hard drive enclosure.

I hope this helps.

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1 Answer

I have the Thermaltake BlacX 5G Dual hard drive docking station and I cannot get the hard drives to show up on my computer. I don't have USB 3 on my computer so I am using a regular USB 2.0 cable. I...


I know it might sound a bit simple, but let's start at the beginning.

Make sure that the power is properly plugged in, and that it's securely plugged into the USB port.

Put in the hard drive you will be using.
Now turn on your device by clicking on the power button.
Listen out for a "ding" or a chime in your OS.

If you DO hear one, the hard drives may need to be properly formatted or not properly assigned.

If you hear a chime, go to your desktop and right-click on "Computer" and click "Manage"

Go to "Disk Management" and at the top, there are a few options, and check for your hard drives, and right-click on the proper one and click on "Change Drive Letter and Paths" assign it a letter, and check "Computer" to see if came up.

Thanks,

Please Rate.

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and stopped supporting Windows 2000 on July 16, 2010.

So, any company that manufactures "new" (in the last two years) hardware probably will _NOT_ have written device-drivers for Windows 98/98SE/NT/2000.

Does the external disk work correctly when connected to a computer running Windows XP? Vista? 7 ?
If not, then maybe the external disk itself is the problem.

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Win 2k, XP, Vista, and Win7 have a CONTROL PANEL applet called Administrative Tools - opening that there is a sub applet called Computer Management - and openint that there is another sub applet called Disk Management. In Disk Management you will usually find all of your drives (including those that don't show up in Windows Explorer). A new drive will probably be listed as drive 1 or something like that and shown as UNALLOCATED space. Right click that drive (my best advice on how to be sure its the right drive is to know the drive size .. ie 500 gb or 750 gb etc AND seeing that it is inactive) to activate it and to partition and format it.

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External Toshiba 400GB HDD not recognized on my Dell CPx J650GT


New hard drives need to be formatted! So go into the control panel switch to classic view, ( if you are still using category view for the control panel ) open administrative tools, then open computer management. Next open disk management. In disk management your new drive will show as raw, you will be give the option of formatting the drive, select primary partition and format in NTFS.
This will then format the drive, when this has finished your new drive will appear in my computer.
Alan

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