Question about Xerox Phaser 6250DP Laser Printer

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Paper jams we have xerox phaser 6250dp. It gets jams at the registration roller. what is the fix for this?

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  • fix it fast Feb 20, 2008

    We have 2 of these printers doing the same thing. I did check to see if there was anything stopping the paper. Nothing.

    It is an intermitant problem, so I cant quite tell if the reg. rollers

    are turning or not. When it jams it does make a sort of buzzing

    sound just before it feeds the paper, that i dont hear when it works.

  • I just serviced a customer's printer today that seems to have the same problem. They say it occurs usually on the first page after the printer has been sitting awhile. I saw it fail once and it did make a funny noise, higher pitch, than the usual pre-print noises.
    I would guess that the feed clutch may have engaged too soon or the registration clutch is failing. Does anyone know which and what the part numbers of these clutches are?

  • Anonymous Mar 12, 2014

    Xerox Phaser 7760DN registration problem

  • Anonymous Mar 12, 2014

    Xerox Phaser 7760DN registration problem

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  • 86 Answers

Check to see if there is anything stopping the paper like a small piece of paper/paperclip.
Also see if the reg rollers are turning.
I DO HAVE A FULL SERVICE MANUAL FOR THIS MACHINE ON DISK AVAILABLE
try the top 2 things if you still have the problem please get back to me.
Thank You

Posted on Feb 19, 2008

  • philip davies Feb 20, 2008

    First clean the paper pick up and feed rollers.

    Then clean the reg rollers and check the connections of the reg clutch.

    If the problem persists.

    Replace the reg clutch

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1 Answer

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I can tell you "exactly" where your jam is !

If you open the top cover and remove the imaging unit. Look straight down, and you will see a black rubber roller about 8 inches long. this is the registration roller. If you remove the four screws (two on the left side, one in the middle, and one on the right) and gently lift up your wrinkled paper will be right there. Since your are not replacing the registration assembly you do not need to remove the two connectors that attach to the main board from the registration assembly. Just remove the paper, reseat unit, and put back screws. There is a test to see if your unit has the fix that gives the drive assembly a little more power to aviod jams in the future. This is a software fix.
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I use to have the same problem, but downloaded a fuser patch at the Xerox site:

http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi?new,kb=Phaser_6250,company=%7B5AC8CA72-62D5-4658-8D6F-D2F393C98A63%7D,ts=xo,ques=ref%28security_level%29:1,ques=ref%28Country%29:45,/,case=R1001052703

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