Question about Epson RX620 All-In-One InkJet Photo Printer

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EPSON 360 ERROR MESSAGE SAID INK PADS NEED REPLACING DONE THAT NOW IT WON'T LET ME RESET PRINTER STILL KEEPS SHOWING CHANGE PADS

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  • mpsdisco Aug 19, 2008

    Waste ink pad in the printer is saturated.

    contact your dealer to replace it.

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The Epson R360 requires an AdjProg utility or the WICreset (iWIC if you're on a mac) tool to reset the waste counter.

The SSC and IPR utilities do not reset this printer and unfortunately the IPR utilities from Epson do not complete a full waste counter reset either with only a proportion of the counters capacity being released.

The R360 AdjProg is generally available all over the net so worth digging around although worth noting that some versions do not work properly.

Posted on Nov 30, 2012

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  • Contributor
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Download a ink pad reset utility at epson.com/ipr or there are some other 3rd party s/w for ink pad reset

Posted on Feb 19, 2008

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Epson l200 servce required problem


Never had one of this series, but I have went through about 25 Epson printers and the message you refer to means your waste ink pad needs to be cleaned or replaced.
To get rid of the message do a search on "how to reset waste ink pad counter for Epson l200" and you will find a utility that does what you want.

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The printer's ink pads are at the end of their service life. Please contact Epson support.


As the error says the waste ink pads are at a point where Epson have estimated they need to be changed... However you do have a couple of options.

1. You can take it to a service centre and get them to reset the waste counter and change the pads (check that they will/have actually done this though as many just reset and leave the pads to overflow!).

2. Reset the waste counter and change the pads yourself (if the printer has replaceable pads - as many of the newest printers do) or fit an external waste ink tank like a Printer Potty.

Can't be any more specific than that though as you've not indicated which printer model you have.

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Check the status monitor on the PC, this will tell you the error. If service error it need the wast ink pad counter resetting

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Parts inside your printer require maintenance or replacement. Contact your dealer...... epson stylus c40ux both lights are flashing ... won't print


A service error where you get a message telling you that "Parts inside your printer at the end of their service life, contact your dealer for replacement", or "Parts inside your printer require maintenance or replacement, call your service company", is normally a Maintenance Request Error. The maintenance request error is actually a Waste Ink Ink Pad Error and usually your remedy is to replace the waste ink pad/pads with a new one/ones and then reset the Internal Waste Ink Pad Counter. If you just reset the counter and don't replace the pads, then your printers old pads will eventually overflow and normally start leaking ink out the bottom of your printer. You can see exploded parts diagrams for most epson ink jet printers and can also check on possible parts ordering, by Compass Micro Inc, at http://www.compassmicro.com/parts_select.cfm . Some people actually wash the ink out of the old pads, by holding them under running cold water. Then they simply dry them out and reinstall them back into their printer. The choice on what to actually do, is yours to make. I would at least recommend getting that waste ink counter reset procedure and performing it first, to make sure your printer will then work. There is an "Epson Stylus C60 Printer Information Page", that also includes the C40 & C42 series, that you can view at http://epsonhelp.freehttp.com/C60.html . It does have a section on the left side you can click-on, titled WASTE INK PAD SERVICING and also a section titled HOUSING REMOVAL, that will be of some help to you, if you want to try the needed servicing. However, you will still need to actually reset that Internal Waste Ink Counter, to clear the actual service error condition. You may be able to reset that waste ink counter, using the SSC SERVICE UTILITY available at http://inkjetprinterhelp.us/sscserve.exe . Unfortunatly, that utility only works using a windows operating system. You can check and see if your particular epson printer is compatible, by going to http://inkjetprinterhelp.us/epsonSSC.html ...Here's some previously posted info that may also help. To reset the error download this utility: http://inkjetprinterhelp.us/epsonSSC.html . Once installed run the program and configure it, closing the main window and right clicking the icon in the tray area, from there choose Configure and select your printers model. After configuration, select Protection counter -> Reset protection counter, it should be able to clear the error message. If that does not actually work, then the only suggestion I can give is to perform a soft-reset before resetting counter. Remove also the Epson status agent, it detects errors and it may hinder communication with the printer, then reboot your pc. As profile choose the one sscservice didn't use after autoconfiguration, check for printer response. Remember that you should also clean the waste ink pads located at the printer bottom. For a more in-depth procedure go to his site at http://myprinter.altervista.org/simplefaq/mysimplefaq.html#counter "....Unfortunately, that ssc service utility may not actually work on all epson printers and not on all operating systems, so you will have to check it out for yourself. Just in case that source does not work: You may then need to go on-line to try and locate the actual reset procedure, to buy and download to actually reset that waste ink counter

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2 Answers

ERROR MESSAGE


this link will take you to a download page for a utility that will allow you to reset the waste ink counter and so forth. Keep in mind that if you ignore this warning and continue printing your printer might start leaking ink and other weird behaviour. http://www.ssclg.com/epsone.shtml Ater installation, you'll see the icon in the tray beside the system clock. Right click on the icon then go to reset counters->Reset All counters. That should do the trick. Hope this helps, Regards Armando

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