When i turn on my pc, the monitor show image (not only acer message, shows boot screen) but only for 3 secs, the light remain green!!!. With another monitor no problem and this monitor on another PC present the same problem... can anybody helpme?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Image for first 3 secs... light still on green
Correodemie, Your ACER AL2016 will need to have it's "switch-mode-power-supply/CCFL inverter supply" trouble shooted and repaired. DIY repair cost less than $30. Out of warranty service $35 to $75, more if circuit board replaced. Read my and other techs FIXYA profiles to discover all the options you have for your BLACK screen symptom. Follow the links to other web sites for even more useful info. DO THAT before you do anything else. 12fixlouie
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Acer produces a number of LCD computer monitors. Acer's monitors range from 17 inches to 27 inches. Some monitors offer wide-screen viewing, embedded speakers, high-definition visuals, and various display connection ports. Acer computer monitor problems include common issues such as dead pixels, error messages, and blank screens caused by incorrect connections. Some reviewers have also detected image problems with DVD playback on some models.
"Input Not Supported" Error Message Acer computer monitors such as the G24 may issue an "Input Not Supported" error message when users set the display resolution too high. The G24's maximum display resolution is 1920x1200 with a 60Hz refresh rate. Maximum resolutions vary according to the specific monitor model and according to the capabilities of the computer's video card. b> "Input Out of Range" b> Some Acer computer monitors may report an "Input Out of Range" error message due to incorrectly set monitor refresh rates. Much like the display resolution, each monitor also has specific monitor refresh rates with which it is compatible. Blank Screen or "No Signal" Error b> Like other monitors, Acer computer monitors feature color-coded power indicator lights. If the power indicator light shows green, the contrast or brightness levels may be set too low and should be adjusted via the OnScreen Display. If this does not rid the monitor of a black screen, the monitor may be experiencing hardware failure. The "No Signal" or "Check Cable message" may indicate a problem with the monitor's cable connection with the video card. This error may also appear on a blank screen backdrop if the monitor is plugged into the incorrect port on the computer or if the computer is frozen and needs to be rebooted. Faulty power cords or outlets may cause the screen to be black and to show no power indicator color. b> Image Issues b> Some review sites such as CNET have reported problems with streaking and ghosting during DVD playback on some Acer computer monitors such as the AL1931. (A "ghost" is an identical offset image as the primary or desired image.) Unstable or unclear image issues may be caused by incorrectly programmed VGA timings or incorrectly installed monitor drivers. b> Dead Pixels b> Dead pixels and sub-pixels can cause a variety of display enjoyment problems. Acer will only accept returns on LCD computer monitors that have "more than four (4) defective pixels per million pixels." Further, the central area of the monitor may have no more than one defective pixel. Acer does not differentiate in warranty terms between pixels and sub-pixels. Hope this helps.
If the laptop appears to boot up and you can't see an image on the screen, you need to determine if the screen is faulty or the video card.
Connect an external monitor to the laptop's external video port, power up the monitor first and then boot up the laprop. If you get a normal video image on the monitor then the video card is OK and the fault is with the LCD screen.
If you don't get an image or POST information, then the LCD screen could be faulty or the laptop didn't boot up.
Please get back to me with the results of your tests and any error messages etc. so I can advise further.
franh, Typical of a lcd/fpd monitor! There is nothing you or hundreds of others can do to repair it all by yourself. I have repaired 3 monitors and helped tutor 2 others on fixya with their monitors. All had same exact symptom as your monitor. I need you to do a simple test for me. With failed Acer monitor near to your Fully Booted PC with a known good desktop being displayed on back-up monitor, quickly swap out the monitor cables from the back of the PC. Keep touching the CTRL key on you keyboarb every 30-50 seconds to keep the PC from sending out sleep mode command to monitor while doing the reconnect of acer to your PC monitor output port. Make sure the Acer also is connected to a live wall outlet/power strip. Turn on the Acer and note what happens. If screen shows a sharp clear image for a second, then goes black, do the following. Get a bright flashlight and shine it on the screen from a distance of 1 or 2 inches and tell me if you can see the desktop display. get back to me with your observations. I'm louie12fix on fixya or lmistyrel@ aol.com.
try booting into safe mode. press F8 while the computer is booting. see if everything stays normal. It should tell you that it booted into safe mode. Once there, change the resolution or the frequency of the display(also known as the refresh rate) by right clicking on the desktop and selecting properties. Once there, click the tab all the way to the right, it should give you color quality options and resolution options. At the bottom, there should be an advanced tab. Depending on our video card this menu can be different from others. Look in that new window for and option to change the refresh rate or the frequency. The value will be in xxx hertz. try setting it to 60 hertz.
Hi, I'm a laptop technician and if the screen is blank as in there is nothing showing on the screen at all (even when the laptop first starts up), but the laptop sounds like it is starting normally then the backlight or invertor for the laptop screen has probably failed. This is very common.
The easy way to check this is to plug the laptop into a normal PC monitor (if you can) via the monitor out port on the laptop - you may have to press Ctrl + F5 to get a display on the PC screen. If you can get the laptop to show an image on the PC screen then the main laptop itself is fine, and the problem is almost certainly a failed invertor or backlight.
Assuming you *could* see an image on the PC screen, you should then press Ctrl + F5 so that you *can't* see an image on the PC screen any more (this is very important). Next unplug the laptop from the PC monitor (if you did the above) and look VERY closely at the laptop screen. You will hopefully *just* make out a very, very feint and very dark image on the laptop screen. Bear in mind that you may need to re-boot the laptop to get a moving image that you can detect (like the Windows boot up screen for example). If you *can* see a very, very dark and feint image on the screen then the backlight has failed. If the screen is plain bright white or there is no image then the invertor has gone.
The invertor (or inverter as it is sometimes spelt) is a smaller circuit board that sits in the screen housing, the backlight is a very thin "flourescent" kind of tube light that is built into the screen itself. The invertor can be removed and replaced pretty easily by most competent people without much trouble (takes maybe 30-45 minutes to do). The backlight on the other hand is very hard to remove without damaging the screen itself and should only be attempted by a specialist laptop repair company.
Both the invertor and backlight parts are specific to the screen so you must get exactly the same to replace the faulty one with. Online auctions are a good place to get s/hand or new spares, just tap in the *exact* part number or laptop model number and you will usually find someone who has the bit you need.
The monitor is telling you it's not getting a signal from the computer. The message is displayed to show the monitor is on and can display an image, but the computer is not sending video. Probably the computer is not starting up, or there has been a failure of the video card. You'll need to check into the cause.