Question about Xerox Phaser 4400B Laser Printer

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Envelope Feeder is not accepting the command

I request for an address label to print but the envelope feeded keeps annoucing a paper jam.

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Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing

  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

Envelope Feeder is not accepting the command - caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

Posted on Feb 19, 2008

  • 2 more comments 
  • Rick Kasper Feb 19, 2008



    1. In the application, define the envelope size (page size).



    2. In the printer driver, select Tray 1, 2, or 3 (the tray you just loaded) as the paper source, select the envelope size, and select Envelope as the paper type.


    3. Make a test print from your application to confirm that the orientation of your envelope is correct.

    Printing envelopes from the Multi-Purpose Tray



    1. Insert the envelopes into the Multi-Purpose Tray. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.



      • Place the side to be printed faceup.


      • The top of the envelopes should be toward the left of the printer.






    2. When the front panel prompts you to confirm or change the paper type and size:



      1. Press the Down Arrow key to scroll to Change Paper Type then press the OK key.


      2. Scroll to Envelope and press the OK key to save your selection.


      3. Scroll to Change Paper Size then press the OK key.


      4. Scroll to the correct envelope size and press the OK key to save your selection.



    3. In the printer driver, select Multi-Purpose Tray as the paper source and select Envelopes as the paper type.


    4. Make a test print from your application to confirm that the orientation of your envelope is correct.
    To order envelopes click here.

  • Rick Kasper Feb 19, 2008


    1. From the Tools menu in Word, select Envelopes and Labels.


    2. Enter the return address and sender address.


    3. Select Options, then select Printing Options.



      1. Select face up.


      2. Leave Clockwise Rotation unchecked.


      3. Orient the envelope feed method to be centered and the stamp end first.


      4. Under Feed From select Multi-Sheet Bypass Feed.



    4. Press Envelope Options and select Size 10, then select OK.








    Note: Prior to printing, the printer must be configured for printing on envelopes via the front panel menu. These steps are listed below.



    1. Prepare each envelope by tucking in the envelope flap.


    2. Insert the envelopes (maximum capacity is 10):



      1. Short end enters first.


      2. Side to be printed is face-up.


      3. Make a test print from the application to determine the correct orientation of the envelope.



    3. Adjust the Multi-Sheet Bypass Feeder (MBF) guides for the envelope width.


    4. Open the Face-up output bin at the rear of the printer.


    5. Set the front panel to match the media type loaded in the MBF.



      1. From the Control Panel, press the Menu button until it displays Tray Menu.


      2. Press the Item button until the Control Panel displays MBF Type.


      3. Press the Value button until the Control Panel displays Envelope, then press Enter.


      4. Press the Item button until the Control Panel displays MBF Size.


      5. Scroll by pressing the Value button to select the appropriate size.


      6. Press the Enter button to save the selection.


      7. Press the On-line button to exit the menu.



    6. From the driver:



      1. Select Multi-Sheet Bypass Feeder (MBF) as Paper Source.


      2. Select the appropriate size.


      3. Select Envelope as the media type.



    7. Send the job to the printer.
    Return to the Top

  • Rick Kasper Feb 19, 2008


    1. From the Tools menu in Word, select Envelopes and Labels.


    2. Enter the return address and sender address.


    3. Select Options, then select Printing Options.



      1. Select face up.


      2. Leave Clockwise Rotation unchecked.


      3. Orient the envelope feed method to be centered and the stamp end first.


      4. Under Feed From select Multi-Sheet Bypass Feed.



    4. Press Envelope Options and select Size 10, then select OK.








    Note: Prior to printing, the printer must be configured for printing on envelopes via the front panel menu. These steps are listed below.



    1. Prepare each envelope by tucking in the envelope flap.


    2. Insert the envelopes (maximum capacity is 10):



      1. Short end enters first.


      2. Side to be printed is face-up.


      3. Make a test print from the application to determine the correct orientation of the envelope.



    3. Adjust the Multi-Sheet Bypass Feeder (MBF) guides for the envelope width.


    4. Open the Face-up output bin at the rear of the printer.


    5. Set the front panel to match the media type loaded in the MBF.



      1. From the Control Panel, press the Menu button until it displays Tray Menu.


      2. Press the Item button until the Control Panel displays MBF Type.


      3. Press the Value button until the Control Panel displays Envelope, then press Enter.


      4. Press the Item button until the Control Panel displays MBF Size.


      5. Scroll by pressing the Value button to select the appropriate size.


      6. Press the Enter button to save the selection.


      7. Press the On-line button to exit the menu.



    6. From the driver:



      1. Select Multi-Sheet Bypass Feeder (MBF) as Paper Source.


      2. Select the appropriate size.


      3. Select Envelope as the media type.



    7. Send the job to the printer.
    Return to the Top

  • Rick Kasper Feb 19, 2008

    Not as straight forward as expected

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1 Answer

How do I print envelopes using Word 2013


  1. On the Tools menu, point to Letters and Mailings, and then click Envelopes and Labels.
  2. Click the Envelopes tab.
  3. In the Delivery address box, enter or edit the mailing address.
  4. In the Return address box, you can accept the default return address or do one of the following:
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    • Omit a return address by selecting the Omit check box.
  5. If you have access to electronic postage, for example if you purchased it from a service on the World Wide Web, you can add it to your envelope.
  1. To select an envelope size, the type of paper feed, and other options, click Options, select the options you want, and then click OK.
  2. In the Envelopes and Labels dialog box, do one of the following:
  • To print the envelope now, insert an envelope in the printer as shown in the Feed box, and then clickPrint.
  • To attach the envelope to the current document for later editing or printing, click Add to Document. The envelope is added to the document in a separate section.

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When the back output tray is pulled down, the printer has a straight paper path from the manual feed slot through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.


Open the back cover

Open the manual feed slot cover.

Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.

Using both hands, put one piece of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.

• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the paper or envelope is straight and in the proper position on the manual feed slot. If it is not, the paper or the envelope may not be fed properly, resulting in a skewed printout or a paper jam.
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Hi,

Try to print envelope through Microsoft Word

Steps:-

1) Click Tools , click Letters and Mailings and then click Envelopes and Labels .
2) Type the Delivery and Return address information.
3) Click Options .
4) On the Envelope Options tab, set the following options:-
  • Envelope size : set to match the loaded envelopes.
  • US only : if desired, select the Delivery point barcode to make it easier for mail sorting machinery to correctly route the envelope.
  • Return address : for Size 10 envelopes only, set the Return Address position .8 inch in the From left section.
5) Select the Printing Options tab and verify that the following settings are selected:
  • Select the Feed Method option that shows the envelope on the far right side with the short edge first.
  • Select Face down .
  • Examine the selected feed method image and verify that the envelope flap is on the left side of the envelope. If it is on the right, select or deselect Clockwise rotation.
6) Click OK and then click Print .

As envelop can not feed correctly every time, it depends on the weight, flap design, paper type and other factors & cause jam, To prevent those you can do.
  • Print envelopes at a higher quality setting so envelope is pulled through the unit more slowly. e.g:- Switch fast to slow mode or slow to best mode.
  • Tuck the flap inside the envelope before loading it into the printer.

Have a nice day...don't forget to rate the solution.


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Hello,

It sounds like to paper setting is wrong. In the configuration you can set if the envelope in on the right side, left side or center of the paper feed. If it is set one way and you feed the envelope the other way the printer will print but on the wrong end of the feed area so nothing will be on the envelope. Try this, print an address label as you would on the envelope but just use a full sheet of paper. If it prints where you can see it, then feed the envelope on that side, or change the feed settings in your software to print on the other side. Office and most other programs have this setting. In MS word the orientation setting is on the envelope and label screen on the right side of the pop up box.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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When you print an envelope, let the printer print on a regular sheet of paper to see if it's printing in an area not in line with the envelope.
37a1d81.jpg
This example is from Open Office. Microsoft is pretty much the same. What this is showing is the position of the envelop feeder so you know which one to select so that it can print correctly. The software must be set up correctly. The arrows show the path of the paper feed.

To find this in Office, click on TOOLS, LETTERS AND MAILINGS, ENVELOPES AND LABELS.
6dc650d.jpg
Click on the envelope in the FEED box.
e582e98.jpg
This window will show the feed position of the envelope using an 8x11 as a point of reference.

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Use the manual feed slot to print or copy on labels,
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Slide the paper guides to fit the paper
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Using both hands put the one sheet of
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Table 3-7. Paper Handling Menu
Item Values Explanation
ENVELOPE FEEDER
SIZE=COM10
For supported paper sizes
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope size currently loaded in the
envelope feeder.
ENVELOPE FEEDER
TYPE=PLAIN
For supported paper types
see page 1-12.
This item appears only when the
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Set the value to correspond with the
envelope type currently loaded in the
envelope feeder.
TRAY 1 MODE=
FIRST
FIRST
CASSETTE
Determine how the printer will use
Tray 1.
FIRST: If paper is loaded in Tray 1,
the printer will pull paper from that
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CASSETTE: A paper size must be
assigned to Tray 1 using the
TRAY 1 SIZE option (the next item
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TRAY 1 SIZE=
LETTER
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This item appears only when TRAY 1
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correspond with the paper size
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