Question about Cambridge Audio Azur 540D DVD Player

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CD/DVD drawer won't open so CD stuck inside :(

My Azue 540D DVD player's CD/DVD drawer is no longer opening when I press open/close!!! Is there a manual over-ride???

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Hi there,

Well you can please follow the below steps -
1. Unplug the DVD player and take the outer casing of the DVD player off. This entails either taking out two or three screws or simply sliding one of the pieces of plastic in either direction.
2. Locate the disc loader cover. The disc loader cover is located where the extending DVD tray finally comes to rest within the DVD player. It's the part that holds the DVD loader in place.
3. Bend the two tabs outward that hold the loader in place. This is a delicate procedure because you don't want to hurt the device. The tabs are relatively easy to break since they're plastic in most cases.
4. Slide the disc tray out. If your disc got stuck before it was read, it's probably still on this tray. If so, your problem is solved. However, if the disc was fully set and loaded, the job isn't quite finished yet.
5. Move the small mechanical arm that holds the disc in place over so that the disc and the reader are both exposed. Some DVD players will not have anything holding the disc in place. Instead, these devices use a system not unlike that of a common DVD case. The DVD will be locked in place in the center.
6. Carefully lift the disc up and out of its loaded position in the DVD player. This may entail sliding the disc reading mechanism over slightly. This won't hurt the device as long as you're careful. You should be able to access and remove the disc.

Good Luck!! Thanks for using FixYa!!

Posted on Apr 01, 2010

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Posted on Jan 02, 2017

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Turn off power and remove cord from wall for next step:
There is a small hole generally on the flat face of the cd drawer through which a bent straight paper clip can be pushed gently until you hit a mechanical stop. Pushing slightly harder at this point should cause the cd drawer to move open mechanically. Gently pull the cd drawer open until you can remove any CD still inside.
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Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
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The laser light inside the DVD player is most probably no longer aligned and cannot read the beginning of the disk. Therefore it keep on trying to find the first line but it can't.
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Your husband entered a pirated copy and sometimes the first few tracks are unreadable due to the lower quality of DVD-R used and it jams the laser light inside the DVD player.
What needs to be done is to unplug the DVD from its source and gently pull open the DVD drawer in order to remove the stuck disc inside. Once that is done, power up the unit and press on the "eject" bottom so that the drawer can close itself.
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