My epson pro stylus says printer not responding although it will print test pages from the control panel on the printer

The maintenance code 4000 for the Epson Stylus Pro 7890 indicates that the print head are starting to clog. You should power cycle the printer (turn off and then back on) to clear the error code. Then enter the maintenance menu and do a power cleaning. Make sure that paper is loaded. Then press Menu on the printer's control panel and press the down arrow until you reach the line "Maintenance". Press the right arrow to enter the sub-menu. Press the down arrow until you reach "Cleaning" and again press the right arrow. Press the down arrow to highlight "Power Cleaning" and press OK to start the cleaning routine. (You can do a nozzle check before and after to check how well the printer heads are working after the cleaning cycle.)

The information on Power Cleaning is on page 5 of the Quick Reference Guide, https://files.support.epson.com/pdf/pro789/pro789qr.pdf , and page 151 of the User's Guide , https://epson.com/Support/Printers/Professional-Imaging-Printers/Epson-Stylus-Pro-Series/Epson-Stylus-Pro-7890/s/SPT_SP7890K3#manuals . The Nozzle check is on the previous page.

I hope this helps. The Epson FAQ about the error code is here: https://epson.com/faq/SPT_SP7890K3~faq-298430?faq_cat=faq-8796127406156 .

Cindy Wells

Question edited for clarity and add name of Maker.
Question moved to correct category.

Connectivity specs. Not really cordless wifi, you are connecting to the router or office network using a network cable. There would be ways around it using a powered wifi access point hub to the printer and use that to wirelessly connect to the router, but probably not cost effective. It would give you the ability to print from the Epson smartphone app.

https://epson.ca/For-Work/Printers/Large-Format/Epson-Stylus-Pro-4900-Printer/p/SP4900HDR

Superior Connectivity

• Standard ports include one high speed USB 2.0 and one 10/100 BaseT Ethernet
• Standard professional Epson Photographic Drivers for Macintosh® and Windows®
• Fully supported by most leading third party RIPs and workflows

Support, Manuals and Network Connection Guides.

https://epson.ca/Support/Printers/Single-Function-Inkjet-Printers/Epson-Stylus-Series/Epson-Stylus-Pro-4900/s/SPT_SP4900HDR#manuals

And this is the document.

Epson Stylus® Pro 4900 - Network Guide

Epson https://files.support.epson.com > pdf > pro49_ng
1. Click Start, select Control Panel, and then select Network Connections. 2. Under LAN or High-Speed Internet, right-click the Local ...
39 pages

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Hi
I only know most printers can do test print by switching off first then hold down to of your switches together and keep hold and then switch on the printer for 5 or so secs but I not sure off hand what ones so try different ones till it works
All the Best: Pineworks

The symptoms infer that the problem is with the computer (printing from an application) rather than the printer (prints OK when the computer is not involved). The best way out of this is to uninstall the printer (start-control panel-uninstall software-epson software). But before you do this double-click the printer icon in the printer list (start-control panel-printers & faxes) and cancel all print jobs in the list (if there are any). Then uninstall the printer Then reboot the computer. Make sure your printer is connected to the computer BUT TURNED OFF. Then insert your printer installation CD and re-install the printer. Turn on the printer when prompted. All should then be well.

Since you haven't responded to our queries, I think we can say "Solved by Poster". If not, please respond with a new post to this effect.

Try printing a test page by going to Start>Control Panel>Printers then select the printer, right click for Properties and click on Print test page. Inspect for all colors. If all colors are present then check the resolution settings. Which application are you printing from?

test

Go to control panel>printers and faxes>right click on c66 and then click on cancel all documents. Then go back to control panel>administrative tools>services>print spooler>restart service>restartc your computer> got to printers and faxes>right click on c66 and go to properties then click on print test page.
It shoud print

>go to printers & faxes
>right-click on the printer icon and select Properties
>click on the Print Test Page button
>windows test page will print - if issue still persists : uninstall driver from the XP Control Panel -> Add & Remove Programs -> EPSON Printer Software
>reboot computer
>re install printer driver

try these two solutions, open the print controller on the menu and click on re-start, or power off the printer and do a test page through the computer to see if it is responding.