Question about GE GSS25SGMBS Side by Side Refrigerator
This problem is usually caused by a blown defrost heater in the freezer. Unplug the refrigerator, remove the back lower panel inside the freezer. Defrost the aluminum evaporator coils. At the bottom of the evaporator is your defrost heater with two wires going to it. Remove the two screws holding it on and pull the heater out carefully. You will usually have to jockey it from one side to the other to remove it. It is a glass tube heater with an element running through it. If it is blown, it usually is black. You can do a continuity test on it also, to be sure. If it is good you can easily see the complete heater inside the glass. One of the wires goes up to the defrost thermostat which is usually clamped onto the top of the evaporator. Inspect this also to see if the top has seperated from the round base or if it is pushed out. Replace if it has blown. You can only do a continuity test on this if the defrost thermostat is colder that 50 degrees. This is a very common repair, I carry two of the replacement defrost heaters, and I always check for this first when I see a defrost problem with this model. Good Luck, Appliance Specialists
Posted on Feb 03, 2010
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Posted on Jan 02, 2017
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