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I had lost my device manager software cd my player shows connect to pc and use device manager to repair

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Hello,

Go for Philips MP3 player's support to next site:
http://www.support.philips.com/support/sms_page.jsp?userLanguage=en&userCountry=us
When having bought a player in another country, change "the flag" in the page top.
Next select Software & Drivers.
Now fill in your model player in the bar "Enter your product name or number": Enter your model number as complete as possible, e.g. SA4025/02 .
Having entered an existing player, all support for your player is accessible.

When needing more help, just add a comment in this thread.

Posted on Feb 03, 2010

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  • Master
  • 425 Answers

Device manager is on your computer.

Connect your MP3 to your computer via a usb.

Open "Windows Explorer"

Go to "System" and double click.

Up will come "System Properties", click on "Hardware".

Click on "Device Manager" and it will come up showing the area requiring repair. This will be with a yellow triangle with a "!" in it.

Right click on the item in question and it will come up "scan for hardware changes" and the wizzard should do the rest.


Posted on Feb 03, 2010

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: device manager

when i attach my philips go gear divice to pc it dosen't found.

Posted on Oct 10, 2008

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1 Answer

My go gear will not turn on or show that it is dead


Hi sexystilosma,

Sounds like your mp3 player may benefit from a Repair, which will update the firmware and restore the player to factory settings. More information on this product can be found at:

http://ow.ly/5PHEZ

You can find FAQ's, as well as instructions on how to perform a Repair (see below).

If you have any additional questions, you can reach Philips Consumer Care @ 1-888-744-5477.

Hope this helps! If so, let me know by rating this solution.

REPAIR INSTRUCTIONS:

Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC. If it is still not recognized, your player may be at fault. Try the Philips Device Manager software.

NOTE: Contents will be removed by using the repair function.

  1. Install the Philips Device Manager and run it with your player connected to your PC. You can download it under the Software & drivers section.
  2. Click the Repair tab in the Device Manager, press and hold the corresponding recovery key on the player when connecting it to your PC.
  3. Follow the PC screen to recover your player.
Complete Directions (with pictures and recovery codes) http://ow.ly/5PHTi
-->-->

Add a comment

  1. avatar4.jpg
    • carloffb
    • 11 days ago
    Hi michelle poo,

    For more information on the Philips GoGear SA6045, like FAQ's, software, manuals and more, visit http://ow.ly/5R5Ud.

    I would consider performing a Repair/Recovery, which oftentimes resolves these types of issues and also updates the firmware in the process.

    Try doing a soft reset first.

    1. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player.
    2. Hold until the player shuts down.
    3. Power on the player again by using the Power on/off key.
    Note: Your songs and data will not be lost or corrupted by a soft reset.

    If soft reset does not work, then you may have to use the Device Manager to REPAIR/RECOVER your player:

    1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
    2. Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
    3. Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
    4. Select the device name SA60xx and then click OK and REPAIR. IMPORTANT: All music & content of your device will be erased once the Player is repaired.070327115306_18301.gif
    5. Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
      070327115511_18302.gif
    6. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
    Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.

    Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups. See "How do I update my player with the latest firmware?" for instructions.

    If you have any additional questions or issues, Consumer Care can be reached at 1-888-744-5477.

    Hope this helps! If so, please let me know by rating this solution so that I can help others more effectively!

Sep 12, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philips HDD14xx gogear says please connect to pc and when I connect it still doesn't work


Hi fathy eldin,

For more information on the Philips GoGear SA6045, like FAQ's, software, manuals and more, visit http://ow.ly/5R5Ud.

There is an FAQ on PC Recognition @ http://ow.ly/5R5YV, but I would consider performing a Repair/Recovery, which oftentimes resolves these types of issues and also updates the firmware in the process.

Try doing a soft reset first.

  1. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player.
  2. Hold until the player shuts down.
  3. Power on the player again by using the Power on/off key.
Note: Your songs and data will not be lost or corrupted by a soft reset.

If soft reset does not work, then you may have to use the Device Manager to REPAIR/RECOVER your player:

  1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
  2. Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
  3. Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
  4. Select the device name SA60xx and then click OK and REPAIR. IMPORTANT: All music & content of your device will be erased once the Player is repaired.070327115306_18301.gif
  5. Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
    070327115511_18302.gif
  6. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.

Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups. See "How do I update my player with the latest firmware?" for instructions.

If you have any additional questions or issues, Consumer Care can be reached at 1-888-744-5477.

Hope this helps! If so, please let me know by rating this solution so that I can help others more effectively!

Aug 01, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Sa3125 (1gb)


Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

Mar 25, 2009 | Philips SA3125\02 MP3 Player

2 Answers

Formating the mp3 player


Don't format the player. Run a Repair in the Philips Device Manager. If you have lost your installation CD, you can get the Philips Device Manager from Philips website.

-Tha Mp3 Doctor

Feb 11, 2009 | Philips SA2310 GoGear Mp3 Player

2 Answers

Lost cd to mp3 player cannot download philips device manager


Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Nov 01, 2008 | Philips SA3125\02 MP3 Player

2 Answers

Device manager


Go to the phillips website and go to the support page. From here you can download the software from the disc by searching your specific model

Jul 29, 2008 | Philips GoGear HDD075/17 MP3 Player

2 Answers

A problem with my philips gogear...


The Device Manager came with the installation CD. If you lost the installation CD, you can get the Device Manager by going to www.usasupport.philips.com and entering in your model #, and going to "software & drivers"

If Device Manager is already installed, you can find it by going to Start --> All programs --> Philips Digital Audio Player --> Philips Device Manager

Jun 22, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Connection to gogear


Sounds like the firmware is corrupt.

Try this:

Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 27, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Device manager


Download the software on Coby's site.

Dec 31, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Recognising my Zen


  • connect the device to your PC.
  • Open Device manager (Right click on My Computer, select Manage, open Device manager)
  • Locate the MP3 player in the list
  • Right Click on the device and click Uninstall driver
  • Disconnect the nomad
  • Restart
  • DO NOT CONNECT THE DEVICE
  • run the installation process
  • Connect the device
  • Good luck

Nov 28, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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