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I bought Quicken 2010 at Walmart. I had Quicken 2004 Deluxe already installed on my computer. I asked one of the on-line expeerts if I could install the 2010 version without interfering with the old version. He said yes, no problem. Well, there were problems. I couldn't backup the data for example. Anyhow, I uninstalled 2010 thinking that would solve the problem. Obviously not. I am in the process of reinstalling 2010 and have recovered the 2004 data~~almost. There was an error code about installing updates. I got a look at the old data and it seems ok. I closed 2010 and then tried to get back in. I cannot. It says there are updates for the deluxe edition. It asks for a comfirmation email code. Help. How do I get out of this mess?

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  • tripler638 Feb 03, 2010

    Thanks for the response. In reading the references and using some common sense, which I probably should haave tried yesterday, I see that I have basically downgraded with 2010. It is the starter edition. 2004 was the deluxe. It seems the solution is buying the right program. I looked at Intuit's help on line and find that it is

    1) lengthy

    2) confusing

    3) costly

    4) seems like delaying tactics

    5) unfriendly.



    So, I didn't use them.

    I suspect now the right answer is to buy the 2010 Deluxe Quicken and that should solve the problem.

    Thoughts?

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From reading your posts and my experience with Quicken products, I agree, that a 2010 Deluxe edition install should most likley resolve most of your issues.

Posted on Feb 03, 2010

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Hi,

OK!! It seems that we are missing something. You got Quicken 2010. That's Good. Regarding Update. You need to get it Unlocked.

Read :-

http://quicken.intuit.com/support/articles/getting-started/activation-and-unlock/1724.html

http://quicken.intuit.com/support/articles/getting-started/activation-and-unlock/4566.html

Let me know, once done so that we could proceed. I am not clear what are you trying to Achieve. Do you want to Upgrade it to Quicken 2010? Do you have the CD?

Read all the Details and let me know.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Feb 03, 2010

  • taran_2005
    taran_2005 Feb 04, 2010

    Thanks for your response!!


    You could buy the New Version and that would Fix the issue as it would be altogether a New Version directly downloaded on your PC.

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice
    day!!


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