Question about Logitech Webcam

1 Answer

I cannot use the webcam for video calling - Logitech Webcam

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 25 Answers


There could be several reasons why you can't see one of the video stream windows during a video call. Check the following items to see if any of them apply to you: Webcam connection: If you have an externally connected webcam, check the connection. Tip: You can test your webcam, go to the help article, "Testing Your Webcam For Video Calling http://help.yahoo.com/l/us/yahoo/messenger/messenger10/videocall/ms10tavdcltestcam.html," for more information. Check that you have everything set up correctly for video calling by reviewing the help article, "Getting Ready to Make Your First Video Call."
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/videocall/ms10tavdclstart.html
Now, start a new video call to see if it's working better for you. If you still have the same issue, you can send our engineers your diagnostic log files for analysis. These log files can show us if Yahoo! Messenger is functioning properly. Yahoo! Messenger has an embedded reporting tool that makes this a simple procedure. Here's how to send diagnostic log files with the embedded tool: Click the Help menu and select Report a Problem to Yahoo!. This will activate diagnostic logging for Yahoo! Messenger on your computer. Start another video call with your contact. Once the problem occurs again, click the Help menu and select Report a Problem to Yahoo!. Select Video as the category and under "Problem," select the appropriate option. Type a short description of your problem in the field provided. Click Send. This submits your log files. This will send us your diagnostic log files and our engineers will be able to use them for analysis of your problem. Click the Help menu again and select Turn Off Diagnostic Logs. Click OK.

Posted on Feb 03, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a compaq presario cq56 115dx and i dont know how to use the camera like on skype i want to make a video call and i cant


This model Compaq laptop does not have a built-in WEB cam.
You can check the specs from this WEB site.
http://www.cnet.com/laptops/compaq-presario-cq56-115dx/4507-3121_7-34498057.html

To use video call with Skype you need to purchase an USB WEBcam, connect the WEBcam into the Compaq laptop's USB port and install the WEBcam driver that came with the WEBcam.
Then configure Skype - select the WEBcam and mic.

Feb 05, 2013 | Compaq Presario CQ56-115DX Laptop

1 Answer

How to initiate the webcam on skype


please follow the below steps to make video calls on skype:

1. Open Skype. Double click the icon for Skype and log in.

2. Click "Tools." This is at the top of the screen in your Skype window.

3. Click "Options" under the "Tools" menu. This will open your Options menu.

4. Click "Video." This is a blue icon on the left.

5. Check the box next to "Enable Skype Video."

6. Test your webcam. Select your webcam from the list of devices and click "Test Webcam." You can adjust the settings here, too. Click "Save."

7. Start a video call. You can right click a contact name and select "Video." Or you can initiate a call and then click "Start video" once you are in the call.

Regards,
Shami

Dec 06, 2010 | Computers & Internet

1 Answer

I have an Amcap webcam and cannot get it to work with Skype. I can see and hear my friend but she can only hear me? Any suggestions before I buy another?


Do not be in a hurry to buy another webcam. Firstly, go to Control Panel->Add Remove programs. Here you will find your camera listed. If not then install the webcam and then find it here. Start Skype and go to Tools->Options->Video. Here specify your webcam as the default camera and save. Now when you start to talk to anyone you will get 2 choices. Call and Video Call. If you start Video Call your camera will take about 30 seconds to start and commence sending your live video, whether the other part has a webcam or not.
If there is no Webcam displayed in Add Remove Programs then you must first install the drivers without the webcam attached to the PC. reboot and then attach the webcam. Allow Windows to detect the camera and load its drivers. You will get a msg in the right bottom corner of the screen saying "Your new HW has been installed and it is ready to be used.". Now configure Skype as above and start video Calling.

Dec 08, 2009 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Video call webcam


Make sure you firewall is not blocking your video call webcam

Nov 29, 2009 | Intel Easy PC Camera Webcam

1 Answer

Only my webcam runs slow when im on windows live messenger 2009


HI,

Please reinstall your webcam drivers and then windows live messenger.This should fix the issue.

Let me know the result.

Thank you

Sep 12, 2009 | Logitech Webcam

1 Answer

The person i am calling on skype cant see or hear me


You can only use the webcam with one device at a time? If you are sure the webcam is working properly shut down the software specifically for your webcam.

Log into Skype as normal.

Do you see the video call options in Skype?
In Skype you can check what you see in the following path?
Tools/ Options/ Video Settings/ Camera
Is you webcam listed if not link it using the option here.

May 11, 2009 | Logitech Webcam

1 Answer

Webcam not working


Windows Messenger is pretty much hit and miss. I have a built in webcam on my laptop. Sometimes it works sometimes it doesn't. There's no real fix to this problem, just cross your fingers. Restarting your computer works sometimes but not always.

Mar 18, 2009 | Microsoft Live Vision Camera for Xbox 360

1 Answer

Problem with e3560 on msn


please help me to solve this problem of web cam

Feb 13, 2009 | Logitech Quickcam Chat Webcam

1 Answer

How can I get web cam to produce video on a conference call of 3


Video not available on a call with more than 2. Hopefully down the road that can be addressed by Logitech. In the meantime, we will enjoy our visits via conference call and the video one on one.

Nov 16, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Video problem


when you set up your webcam, depending on the application, you need to turn on the video, usually from the application, but sometimes from the settings profile.

Patrick

Jan 19, 2008 | Microsoft LifeCam VX-1000 Webcam

Not finding what you are looking for?
Logitech Webcam Logo

Related Topics:

606 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2905 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18410 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...