Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My WD doesnt show up in my drives anymore. It was the G drive , but now isnt there. I have restarted and unplugged, both ways it made the bing sound as if it recognizes something is there, but it doesnt show up or auto play. Can you help?

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May be the drive get corrupted.
Or the partition get corrupted.
You can do one thing.
Go through disk management and format the drive.
Ok.
Open control panel>administrative tools > computer management>
Then select disk management.
A windows will open.
In the left column click disk management.
All active disk will be displayed.
Now you can browse and select the WD (G) and select delete partition or format according to your usage , fat or fat 32
If you need more info let me know or any further help you are most welcome.
OK
Cheers..

Uttam

Posted on Feb 03, 2010

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Posted on Jan 02, 2017

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Hello...after moving pc and take of power of WD Elements 400, it didn't show up anymore in the My Computer screen and doesn't seem to work...no sound, just the burning blue light..what to do?


Disassemble the case, and remove the 400GB disk-drive.
Connect the disk-drive as a "slave" disk-drive to some desktop computer, and see if you can still access the files.

Get the serial-number from the label on the top of the disk-drive, and access Western Digital's web-site, to check if the device is still under warranty. If it is, W.D. will replace it, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program -- you can buy another external disk-drive from W.D.'s web-site, at a significant discount.

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Hi my wd 500 g hard drive will not open on my computer... when i plug it in the light starts flashing but nothing else happens.. it doesnt even show up on the computer... i dont know what to do i have so...


Try unplugging the power cord from the hard drive and leave it it off for about a minute. Then plug the power back in. If it still doesn't show up, restart the computer. You can also plug the hard drive into a different USB port. Hope this helps.

Regards,

Matt

Apr 13, 2011 | Western Digital My Book Essential Edition...

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HELP!! :smileysad: i have WD ELEMENTS 500 GB. Its working properly when i first bought it until today. im on my desktop clicked a folder then It HANGED then i restarted it then im opening that folder...


Hi,
Have you tried to connect the WD drive to a different Laptop or PC? Normally, in my experience, barring any serious error with the drive, connecting to different laptop would allow you to view the drive again. What happen was the drive was reading the folder when you restarted the PC. The best action then was to leave the pc to finish reading the files.

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The Western Digital hard drive My Book Elite does not show up on the computer screen when plugged in to the Mac computer. It has the blinking light that shows that it is thinking, and everything else...


hello

i have the same issue, exact same unit MY BOOK ELITE WD 500G ..
FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

UNPLUG both cables from MY BOOK ELITE WD - restart your computer

- with respect to the MY BOOK ELITE WD , make sure the power cord is plugged into AC outlet wall only, and the other end of the USB into computer only -- but disconnect both from the MY BOOK WD ELITE and leave unplugged for 20 minutes .

after 20 minutes have elapsed, plug the USB cable only for 1 minute , into MY BOOK ELITE WD. Then plug the power cord into the MY BOOK WD Elite. see if it works

if this doesn't work, let the drive sit for 24-48 hours.. then repeat above instructions -- this is how i got mine to work again. FYI: To avoid this issue, i just leave the unit plugged in , while computer is running

BUT -- be aware... i use UPS (Uninterruptable power supply) to avoid power failures throughout the house. So , i suggest , if you want to leave the computer running, use a power supply to run the computer if the AC power fails..

please issue 4 thumbs up

Feb 04, 2011 | Computers & Internet

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My hdd doesnt sync up with my pc anymore? whaqt could i do to fix this?


some WD drives need a firmware update from WD goto there website and see firmware update

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When I plug in my WD MYBOOK ESSENTIAL 1 T Drive the XP machine will not boot. It locks up during boot but if the WD drive is unplugged the boot process continues. After booting plugging the WD Drive back...


Hello,

This is normal, simply because when your system is performing the boot sequence when it is first powered up, it checks all the possible drives that has an operating system on it according to the way it is configured to start checking it from the BIOS.

So possibly the default selected place for it to check first is the external drive, and since there is no operating system on it, it gets locked up and it might show NTLDR Missing...or Disk Error.

What you can do to stop that is :
When your system is booting go to setup, and depending on your BIOS type, try to locate where the boot sequence starts checking for Operating System from, if it is removable drives, then just change it to Hard Drive. Then save and restart.

Hope this helps you out.
Goodluck

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1 Answer

I have a WD Elements TB external hard drive which has worked fine then suddenly today i plug it into my laptop i hear the bing bing noise but its not showing in my computer so I can't access it please help...


If you look at the Power supply box there should be a green light. If you unplug the cord and plug it in again it might just blink then stay our..
It is a common problem with power supply on these WD Elements drives. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

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1 Answer

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Maybe the best thing to do is,
1) Remove WD External while pc is switched off
2) Reboot into windows
3) Doenload Ccleaner > http://www.homepc-security.co.uk/Downloads%20&%20Tutorials.html Then install.
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