Question about Canon ImageRunner 2020i Copier

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I keep getting the following Canon 2020i copier error code E000019 somewhere on the internet I read that this may be a "waste toner receptical being full. I would like to solve this myself if possible. Thanks

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Hello!

The answer for your problem is:
1) open the front door
2)open the left door
3) on front side door you will see the blue handle (left from toner bottle) which you must turn in right side.
4) pull the drum unit out ( the drum unit is unlocked when you turn the blue handle in right position, see step 3).
5) On upper side of drum unit, near the handle, you shuld see the little cork.Pull out the cork, and with vacume cleaner, vacume the waste toner out.

THIS SHOULD SOLVE YOUR PROBLEM, BUT THE BEST SOLUTION IS TO REPLACE THE DRUM UNIT, CODE IS C-EXV14 CANON DRUM UNIT.

IF YOU HAVE BLACK NARROW LINES ON YOUR COPIES, AND PRINT OUTS YOU CAN CLEAN THE CHARGE/PRIMARY ROLLER.BUT ASK FOR HELP ON FIXYA.COM AND THEN I WILL HELP YOU TO CLEAN THE CHARGE ROLLER.

HOPE THAT HELPED.

Posted on Feb 16, 2010

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Posted on Jan 02, 2017

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