Question about Apple iPod shuffle MP3 Player

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I have purchased 2 sets of just basic headphones for my ipod within a month of each other and both lose sound completely in one earpiece. Whats the problem; my ipod is less than 6mths old thankyou

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It is the ear buds, not the player. These ear buds marked for iPods but cost $10.oo or so do this, I went thru 3 sets before I gave up and went to a $29.oo set that I have had now for 5 months.

Posted on Feb 03, 2010

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1 Answer

I have a scratchy sound under the bass in my headphones? Any help is appreciaated.


Two reasons are possible , first it can be from the source , so try the headphone on another device , increase volume and see if the noise persists. if so the headphone has problems.
Now this can be due to faulty earpiece speakers or poor connections within the flexible wires to the jack.
If the noise is evident on only one side then the headpiece must taken out and confirmed.-- a rather tough job to **** open to get access to the earpiece.
The replacement units are available only with Sennheiser but the cost must be taken to consideration.

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I have same problem, I bought this phone 6 month ago.


You will need to re-pair your phone with the earpiece. The best option is to contact your local cellular rep and get them to assist or go to the store where you purchased the earpiece.

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Skullcandy does not sell replacement parts. but you can warranty those. they will either replace them or send you a 50% off code to use on there website.

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You might want to try using a different size of the earpieces that come with it, and make sure they're inserted fully into your ear. They come with three different size earpieces because people's ears are shaped differently, and having the right size can make a HUGE difference in the sound. If it's done right, it should basically feel like you've just inserted an earplug into your ear.

If that doesn't help, and you've tried another pair of headphones to verify that it's not a problem with your sound source, I would guess you were unlucky enough to get a defective pair.

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the wire breaks after a while in ear buds ,and head phones due to the constant flexing,and moving.they probably need to be remade.by cutting out the bad part of the wire(usually close to the fitting)You can usually wiggle the wire and find where the breaks are that way.it can be a real pain re soldering ear buds.also check the plug end by wiggling the wire there.

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sandisk should be able to help you under warranty. call sandisk 1-866-726-3475 or 1-866-sandisk

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Try going to the FM station and listen to it if it will still give you the issue. If not try other headsets. And if it still generate the issue theres one more step to go call sandisk tech support 18667263475 and if the product is still in store warrant have it replace.

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