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I a 120gb zune and it says that my pc is not recognizing device if i go to windows media player to transfer songs or movies it says i need to connect a device when i hit sync which i know it works cause it charges on the pc but why will it not be able to recognized by my pc

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You have to use the Zune media application to synchronize with the Zune. Windows Media Player can’t see the Zune. However, the Zune application is based on WMP and will import media known to WMP, in addition to monitored playlists and folders, so the integration is quite tight.

http://support.microsoft.com/kb/944909

http://www.fixya.com/support/t542717-zune_sync_windows_media_player

http://forums.thoughtsmedia.com/f5/sync-media-player-zune-23294.html

http://windowsitpro.com/article/articleid/96916/can-i-use-windows-media-player-wmp-to-sync-with-my-microsoft-zune.html

Posted on Feb 03, 2010

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  • 153 Answers

Hi,

That is a well known issue in Microsoft so for you to resolve the issue it would be better for you to follow the kb article that was provided by Microsoft.

http://support.microsoft.com/kb/944909

Regards,

sl4x


Posted on Feb 03, 2010

  • John Espanol Feb 03, 2010

    Follow the instructions on the URL I provided to you

    http://support.microsoft.com/kb/944909


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