Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Paper Jam Aloha, We have a HP OfficeJet Pro 8500 Premier. We experienced a paper jam! We've followed the directions to open the covers specified and no paper can be spied. Please provide guidance and contact #'s for technical support. We purchased 5 printers in July 2009. Might they by any chance still be under warranty and who might we speak to regarding that? Thank you for your assistance. Please feel free to call me at (808) 688-7820 also. Kindest regards, Anna Fausto

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Posted on Jan 02, 2017

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POCBM
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SOURCE: paper jam

A toner certainly can cause a paper jam. However the jam would be located in the area of the cartridge. Easiest way to check is swap the new with the old or a known good toner and see if the problem follows the toner.
hope this helps

Posted on Mar 25, 2009

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SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get

Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Posted on Oct 11, 2009

  • 1 Answer

SOURCE: HP Officejet Pro 8500 printer message "Paper jam"

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Posted on Jul 02, 2010

  • 1 Answer

SOURCE: HP Officejet Pro L7800. Had paper jam, but opened

mine was 2 there was paper stuck in the little white gears

Posted on Jul 17, 2010

  • 1 Answer

SOURCE: Paper Jam HP OfficeJet 8500

etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Posted on Jan 19, 2011

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My HP officejet pro all in one 8500 wireless keeps flashing "clear paper jam then push ok"..... I have pushed ok, it will run its course and then flash the same message. I have tried turning it...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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I have a problem with my HP 8500 where it is always jamming or indicating there's a paper jam when there isn't one. The rollers are very noisy. It has been a problem from the first, but is now impossible...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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Carriage Jam problem. Have gone through complete troubleshooting routine, but the message just won't go away. Says ""Carriage Jam". No debris to left or right of carriage. In fact, the jam was in the paper...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

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Will not copy says "clear paper jam"! I have cleared all paper


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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HP Officejet Pro 8500 printer message "Paper jam"


An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

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Hp Officejet L7480 false paper jam message. Resetting the printer has no effect.


Hp paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.



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2 Answers

Paper Jam HP OfficeJet 8500


etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Mar 28, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet Pro 8500 has a paper jam. Can't get


Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Oct 11, 2009 | HP Office Equipment & Supplies

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