Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: paper jam
A toner certainly can cause a paper jam. However the jam would be located in the area of the cartridge. Easiest way to check is swap the new with the old or a known good toner and see if the problem follows the toner.
hope this helps
Posted on Mar 25, 2009
Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:
Paper Jam' Message Displays on the All-in-One
Carriage Jam' Message Displays on the Control Panel Display
Posted on Oct 11, 2009
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
Posted on Jul 02, 2010
SOURCE: Paper Jam HP OfficeJet 8500
Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.
Posted on Jan 19, 2011
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