Question about HP Pavilion dv9000z Notebook

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QuickPlay won't play one blu ray disc but plays all others.

I have an HP Pavilion dv7 with blu ray disc drive. It seamlessly plays all blu ray movies until I bought the movie Hurt Locker. QuickPlay loads and then asks if I want to check for updates. I click yes or no and it tries to load the movie and then goes back to that same update question again. I can load any other blu ray movie and it plays. I have updated the player twice and it continues to do the same thing. Any help would be greatly appreciated. My only other solution is to take the movie back and get it without the blu ray format.

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This common problem seems to be a QuickPlay issue. I've had varied results with a multitude of Blu Ray discs. Whenever a disc wouldn't play on my HP dv4 laptop, it would play on my PS3. I researched, and found that QuickPlay is a very "fical" software. Got Cyberlink PowerDVD 9 Ultra (which is a pretty good Blu Ray/DVD player software), and now I can watch all Blu Rays on my laptop. It may be a code, or region issue with QuickPlay, but I didn't have the time, or energy to try and figure it out. Good luck.

Posted on Mar 27, 2010

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Great question, I am experiencing the same problem with District 9 BD. quickplay is prompting me to check for "periodic updates" and regardless of choosing "yes" or "no", the movie won't proceed. I re-installed 3.7 again and again to no avail. Very frustrating. I usually go back to Blockbuster and advise that I need to substitute with a DVD format.

Posted on Mar 02, 2010

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I would take the movie back. We have found DVDs which cause similar problems.

Posted on Feb 03, 2010

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

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How to use blu-ray dvd player on this laptop


Blu-ray feature on cd/dvd drive on hp pavilion entertainment pc notebook dv6700t



Hope someone can help me with this one ... blu-ray logo on drive for cd/dvd player and blu-ray symbol appears at base of screen but the disc itself does not play - what am I missing here?

on Feb 24, 2011 | HP Pavilion DV6700T (Special Edition)...

1 Answer

Hp pavillion e9120y pc


Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart."
Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.
Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.
Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.

HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | Computers & Internet

1 Answer

Vizio vbr210 error 11000404 How do I update firmware to watch newer blu ray movies?


I had the same problem -- we even returned the disc and got a new one. Go to the Vizio site and download the firmware for your player. Put it on a USB stick and plug it into the player. Follow the onscreen instructions (basically just press OK). The entire process takes less than 5 minutes from download to finish.

The Hunger Games works perfectly now.

Aug 21, 2012 | Vizio VBR210 Blu-Ray Player

1 Answer

Can't play blu rays


Your HP computer should come with Quickplay, open the program, click on DVD, on the upper right hand corner on the left side of the rectangular box there should be an icon that looks like a wheel or a gear, click on that and click on Updates, should solve your problem.

May 25, 2010 | HP Pavilion dv7-1264nr Notebook

1 Answer

Quickplay movie clips


You probably simply need the correct "Codecs" you need to find out the Movies extn... ie some are whatevername.MOV or whatevername.WMV etc. Once you know this then you can get the "Codec" that will allow player to work with it. Simply Google for it.

Jan 29, 2010 | HP Pavilion dv9000z Notebook

1 Answer

I have a new HP Pavilion dv5t notebook (purchased 10/23/08). I can play regular DVD and Blue-ray DVD's on it with no problem using the HP QuickPlay software installed on the PC. I can also connect the...


Hi,

This is a security feature of the High Definition Content that it does not allow veiwing of any high def content on dual displays.

There is a very simple fix to it...
Go to Nvidia control panel..
Select setup multiple displays..
Choose the option Single display ( one display at a time ).

Thats it.. This should enable you to play the blue ray dvds on the external display.

Regards,
Anup

Jan 01, 2009 | HP Pavilion dv7-1130us laptop

4 Answers

HP dv9000 won't play Blu ray DVDs


The problem is QuickPlay. Some discs work, but those that didn't, played just fine on my PS3. I had to buy Cyberlink PowerDVD 9 Ultra (10 Ultra also plays Blu Ray), and now, they all play on my HP dv4 laptop. Updates won't matter. Don't use QuickPlay, it's very "fical". Hope this saves you time & frustration. It's not you, it's not your Blu Ray drive, or drivers, it's simply the software/program (QuickPlay) that is the problem.

Dec 29, 2008 | HP Pavilion dv9000z Notebook

4 Answers

Locked blu-ray code in HP Pavilion DV-9750us


Hi,
I don't know for that problem.But i can help u.I give u website address.
www.hp.com/support

There u search the Customer care number and call to customer care.

Feb 27, 2008 | HP Pavilion dv9000z Notebook

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