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Re: shutter lens error and it shuts off when right er you...
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Turn off your camera and
remove the memory card, lens, battery and time/date secondary battery.
The secondary battery is a small, round battery about the size of a dime
found in the same compartment as the main battery. It is located in a
vertical slot. Slide out the secondary battery by pressing your finger
on the battery and pulling it toward you.
Place the body cap on your
camera to keep dust out. Attach the front and back lens caps on your
lens to prevent scratches and other damage.
Let the camera sit for 20 minutes. This will clear the camera's memory.
Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
Press the shutter release button
(the button you push to take a picture). If you are still receiving an
Error 99, the problem is most likely caused by the camera body itself.
The camera body must be serviced by a professional camera technician.
Turn off the camera and insert
the memory card. Turn the camera back on and press the shutter release
button. If you are receiving an Error 99, the error is most likely
caused by the memory card. Turn off your camera and insert a different
memory card. Turn the camera back on and press the shutter release
Turn off the camera and reattach
the lens. Turn on the camera and press the shutter release button. If
you receive an Error 99, turn the camera off and remove the lens.
Turn the camera so that it is
face down, and gently clean the lens contacts on the camera body with a
number 2 pencil eraser or soft cloth. The lens contacts are the eight
small, gold pieces on the bottom of the lens mount. Be careful not to
let any of the eraser scraps fall into the camera body.
Turn the lens so that the side
that attaches to the camera is upside down. Use the eraser or soft cloth
to clean the lens contacts on the lens, being careful not to let any
eraser scraps fall into the lens.
Reattach the lens to the camera.
Turn on the camera and press the shutter release button. If you are
receiving an Error 99, the error is most likely caused by the lens. Take
the lens to a professional camera technician for repair.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
if you have a DSLR and your'e getting this "error 99" it may be associated with the particular lens youre using. try turning off the camera and removing the battery, the lens, and the memory card. let it sit for half an hour. reinsert the battery only and depress the shutter button as if you were to take a normal picture. if error 99 occurs again, then the camera needs servicing. if it error 99 doesn't occur at this point, turn the camera off and install the memory card. format the memory card while it's in the camera and press the shutter button as if youw ere to take a normal picture again. if you see error 99, then the problem probably lies with the memory card. if it doesn't occur, turn off the camera and install the lens. again, power on the camera and press the shutter as if you are taking a normal picture. if the error occurs, then it's with the lens. try to clean the lens including the connection points both on the camera and the lens. if the error code still occurs, try different lens to narrow it down to which particular lens is giving the issue. if it happends with all the lens, then the camera needs to be serviced.
I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design. Hope this helps. Very best regards Peat.
Dirt /dust in the lens and lens gear box ( this drives zooming only ) preventing optimum functioning. Lens cannot properly come on line ( shutter and diaphragh mechanism then do not come on line ) and the camera switches off. Solution : is ether replace lens unit or dismantle lens to clean out ( from gear box and the helicoil of the lens ).
Usually the turning longer than usual means the laser is having a hard time reading the disc. See if the same disc will work in another cd player, if its not the disc try cleaning the lens with a lens cleaning disc. ER (error) usually means a> the disc is unreadable or b> the laser is dirty or inoperable