Question about Konica Minolta magicolor 2430 DL Laser Printer

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Just installed printer and drivers via a network connection for Vista 32bit. I did this per the instructions Provided by Konica at ftp://ftp.minolta-qms.com/pub/crc/out_going/manuals/misc/km_vista_instruct.pdf Now my computer "sees" the printer but I can't print a anything. When I try to print a document Printer status shows "printing" for a few minutes; then changes to "Error - Printing" but no error codes or other useful information is displayed. May be an IP address problem? When I set the printer up I entered the IP address 10.20.220.22 as instructed in the Konica documentation. However when I printed the Printer Configuration Sheet (I did this from the control menu on the printer itself) it shows the IP of the printer to be something differents. Any ideas?

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  • bobbygee2002 Feb 03, 2010

    The printer is connected to a four port Netgear router. I tried changing the printer's IP Address from the one given in the installation instruction to the one the printer's configuration sheet said was the IP of the printer.

    This did not fix the problem.

    Note: The configuration sheet also listed a subnet mask, a MAC Address, and other stuff that I don't have a clue what they are and are not changeable parameters in printer setup.

    I don't know what to do with the instructions you provide "The first 3 octet of the Printer should be the same as the router's. So
    the setup should be router->printer then router->computer. Can you give me a more detailed example?




  • bobbygee2002 Feb 03, 2010

    I used the Add Printer Wizard as directed in Konica's km_vista_instruct.pdf document referenced in the original email.

    Subsequent to my first email I tried changing the IP address from 10.20.220.22 to the IP given on the Printer Configuration Sheet which I printed from the printer itself. This did not sovle the problem.


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Chances are that the port in the printer's properties is addressed to the wrong IP address. Go to Printers & Faxes. Right-click on that Konica-Minolta printer. Select Properties, & then select the Ports tab. Either add a new Standard TCP/IP port with the correct IP address as a Minolta Network Printer (Not as a Generic Network Card) or edit the port that is in use to reflect the proper IP Address.

Posted on Jun 04, 2010

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Hi welcome to Fixya.

How did you set the printer up, Is it Add printer wizard or other way.
Please clarify.

Thanks

Posted on Feb 03, 2010

  • Mohd. Tareq
    Mohd. Tareq Feb 03, 2010

    Dear if your printer is directly connected to router your provided IP address is wrong.

    Please do the following.
    First of all go to Start Menu in your PC. Select Run> Type CMD. Now type ipconfig, check what is default gateway address, It's may be192.168.x.x [.x.x stands for unknown numeric digits, which varied by router e.g. in DLink it's 192.168.1.1 or in Simens it's 192.168.254.254] Default Gateway Address means the IP Address to access the Routers Configuration Page and it is the physical/permanent address for router. So for all other connections to the router will start after this number[e.g. 192.168.1.2 or 192.168.254.255 etc] which are limited upto 150 IP's/connections.

    If the printer is directly connected to router, Open the router configuration page. Check in DHCP Clients....What is your Printer IP is showing....Try to access the printer with that IP. Set it as permanent IP for that printer. Now follow as you found on Km_vista_Instruct manual. But in place of 10.20.220.22 type in 192.168.x.x whatever IP you set for printer. and subnet mask will be 255.255.255.0...Now follow the rest of manual.I think you got my answer.

    If the Printer is directly connected to the PC. simply install the printer driver by Found New Hardware Wizard [If pop-ups] or Run the driver CD only and Install the driver. It will work surely without any issue.

    Again if the Printer connected to a PC , And you want to use it on another PC without Plug In/Out, Just go to the PC where the printer is connected. Open the folder Printers & Faxes > right click on the Printer name that you want to share/use on another PC> Just select the option Sharing and click Share the printer also put a sharing name so that you can find the printer easily on network.
    Remember in Vista First you may require to Printer Sharing:On in Network setting [Go to Control Panel>Network and Sharing Center > check in Sharing and Discovery > Put the Printer Sharing:On] Save all the setting in the PC that you connected with printer.

    Now go to the client PC . Open Printers , click on Add a printer >choose 2nd option Add a network, wireless or Bluetooth printer. Then there will be a list showing the name of printers. If your shared printer name is there select it from the list> Click Next > Click Finish. Again if the printer is not in the list click on The printer that I want isn't listed > choose 2nd option and type in the IP address of that PC where the printer is connected directly[e.g. \\192.168.1.3\Konica_minolta\ or e.g. \\192.168.x.x.\printer's sharing name\] Click Next if your sharing name is correct with IP. you are done.

    The one Konica Minolta instructed is for print server type.

    Let me know please if you want that also.

    Thanks


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I presume that the IP Address in the instruction is just an example IP Address. I don't know if your printer is connected to a router or to a Hub or Switch, but your printer's IP Address should depend on the device that provides the IP Address and the example is router. The first 3 octet of the Printer should be the same as the router's. So the setup should be router->printer then router->computer.

Posted on Feb 03, 2010

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