Question about HP Mini 1000 Netbook

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Connecting to wireless

My friend gets a message saying '' cant find ISP'' when she tries to log onto her woreless internet. What can she do ?

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  • daveyboy-uk May 11, 2010

    can you confirm if she has signed up to an isp ? you will be able to connect to the wireless router but if no active Internet service is in place its useless. i'm not questioning your intelligence its just i'm not to sure off your understanding on how a wireless router works.

    regards dave

  • Jaye Ellen Burke
    Jaye Ellen Burke May 11, 2010

    Firstly, does your friend have a wireless router set up? Without a router, or perhaps with AT&T Wireless, you can not get to the Internet.

  • Steven Neff
    Steven Neff May 11, 2010

    The most likely problem is that the wireless security protocol on the laptop does not match that of the router. The option are WEP or WPA. Maybe this will helphttp://www.microsoft.com/athome/organiza...

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Has she paid her phone bill?

Posted on Feb 03, 2010

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