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Scanner I have a HP Scanjet G4010 and I was doing slides (5 at a time,) and it was working great. Then it just started giving me a straight line-(where the slides are in the holding area), and I couldn't scan my slides anymore. The pictures are perfect-nothing on slides. It says I can restore the scanner to "Restore Factory Settings" but it won't let me. I uninstalled, reinstalled, and it still is doing the same thing.-------------H-E-L-P I have a Windows XP Media Center Edition 2005

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  • Nonoo Oct 11, 2008

    I thought I had the problem fixed but when I went and redownloaded, i still had the same problem. THEN I discovered the slides that weren't scanning, took out the extra dark ones, put in all bright ones and now everything is working just fine. Many of my slides were old and the scanner just wouldn't pick them up. I even have the same problem with the VuPoint scanner I bought. Try just putting in the slides that are clear and I hope this works for you--it did for me.

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I downloaded another driver--Thanks for your help anyway--Nonoo

Posted on Feb 22, 2008

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