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Program installed on Laptop Vista and will not find Reader/Writer

VIP Customizing Plus VIP Program installed on Laptop Vista and will not find Reader/Writer.

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Uninstall it. Then Re-install it in "Compatability Mode for XP SP2" Also run it in "Administrator Mode". That is your only shot at making it go. It is NOT designed for Vista.

Posted on Feb 03, 2010

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I have a Rose and the Customizing Software v 5.1 software and the card reader/writer with a 25pin end. I tried an adapter to a USB, and it won't recognize the reader/writer. Any other suggestions? I am...


You need a driver for your computer that recognizes the card writer. The Hus Rose site should have this, or possibly the people who made the card writer.
This is older technology so you may have to do a google.com search of the Internet for a better explanation.
Or find a Rose blog site and ask there.

Mar 17, 2015 | Husqvarna Sewing Machines

1 Answer

My VIP customizing reader writer box suddenly


Does your reader require a dongle/hard key? If so is it fitted correctly into the machine?

If that isn't the case perhaps an email to Viking/Husky is in order.

For Machine Support
Toll free 1-800-446-2333
Monday-Friday 8:00a - 4:00p CST
info@husqvarnaviking.com

For Embroidery Software Support
Phone: (615) 280-3510
Monday-Friday 8:30a - 9:00p CST
Saturday: 10:00a-2:00p CST
software@husqvarnaviking.com

Jul 16, 2012 | Husqvarna Sewing Machines

1 Answer

I have 3D Customizing and the newer reader/writer. The dongle works. The reader/writer is not found is what Customizing says. I have Windows 7 - any help will be greatly appreciated. Thank you.


3D will not run properly on a Windows 7 computer.The USB reader/writer will work fine with 5D software.
Trust me, I have tried extensively to get 3D to run on Windows 7. I ran it on Vista, for a while. Then an update to Windows ended that. I've never had it function normally on Windows 7.

Sep 12, 2011 | Husqvarna Viking 1

1 Answer

Designer 1 vip customizing is installed on our Vista system computer but when we try to use disk mgr the response is no dongle inserted. when it in the USB port. Dongle is S/N 17311 412-7063-01...


I admit I did not think that VIP Customizing worked on Vista at all, but I now know that some people have got it going. Have you searched the www.sewmuch4retirement.com website (the late Jan Henning's website, which is an absolute gold mine of information for Husqvarna and Pfaff machines)? The other solution might be to partitition your hard drive and run Win XP on one partitition, and use that to install and run VIP Customizing. There are also Yahoo Groups specializing in Husqvarna machines and products. These groups have a lot of members with a wide range of machines, software and experience. I'm sure there is someone out there with a similar problem and someone else with the answer.

Oct 16, 2010 | Husqvarna Designer I

1 Answer

I have a windows XP computer and I am trying to get to read r/w


Being as you have xp looks like you will have to go to viking site and download a patch to make it compatable, I have a Janome and when we upgraded the computer I had to go to the janome site and download upgrade, the same would apply to the customizing software I would think.

Nov 24, 2009 | Husqvarna Viking 1

2 Answers

I had the Husqvarna Viking Rose machine with the Customizing Plus software and a memory card reader/writer for use with the machine. I do not have any of the part #'s or names as I recently sold the...


Your software cannot connect through a usb port if it originally connected through a printer port. The usb option came about in later versions of husqvarna's software and there is no patch that makes it work through a usb hub. Her only option for running your old software is to have an older computer with the parallel port for the printer style cable.

Oct 15, 2009 | Husqvarna Rose

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I made a design on customizing plus in the vip format and downloaded it to a floppy disk. When I put the floppy disk into my Designer I, it said the disk was empty. How can I get a design from Customizing...


The Designer 1 will not read a .hus file directly from a floppy disk. The file should be written to the floppy disk through "disk manager". This will convert many different stitch file formats, including .hus and .vip, to the .shv format required by the Designer 1.
If you happen to look at the files on the floppy after disk manager creates it, you will see one or two other files. Those are the magical ones that make the machine read the .shv's.
Disk manager will allow you to select multiple designs to write to the disk by selecting the blue camera icon and then clicking on the designs you want from the proper directory. Then, write to the disk.

Aug 08, 2009 | Husqvarna Designer I

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