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What is your charging method? In car or house hold plug? Suggest that charger is not working (Green) if light on Tom Tom (at bottom near charger lead) is not lighting. Check your charger and see if you have an indicator light on it showing it is on. If yes, plug in Tom, then press and hold the "on" button for 15 seconds constinuously. Tom Tom should reboot.
now if this happens while connected to the computer dont wrry its not going to change the screen stays lookin like that while connected but if it happens when ur not on the computer still pretty easy to fix just delete and reinstall application use ur head on home and u can do it fast n easy
You may have dust particles or similar trapped under the touch membrain. This would cause random selection and result in the problem your'e describing. It's often the case that small particles can be trapped just under the edges of the screen by getting under the screen surround( bezel ).
Another similar problem can also occur if the TomTom is left in a cold car overnight after a warm / hot day where moisture can form under the touch screen membrain. This moisture can move around making random inputs to the screen.
Having upgraded my Tom Tom ONE Europe with the latest application download and the latest Europe Maps, the device will not now switch on using battery power. The battery is fine, but the device will only switch on when power is present at the USB port. As I performed the two upgrades one after the other I do not know which introduced the change (poor practice by me I'm afraid!) No solution as yet.
"My tom tom wonts switch on. I have reset it and still it comes on with a boom boom noise and shows the 2 hands on the screen. It also shows the loading bar at the bottom, but then it just freezes and nothing happens. can anyone help please ASAP"
Sound as though your Map data card is corrupt. Remove the SD card and check it with your computer using a card reader. Backup the SD card onto your computer. You can run either chkdsk or go to the drive letter under 'My Computer' right click and select properties, then tools, then check now. You can also try starting the Tomtom with the SD card out of the unit. It should show a picture of the Tomtom with a 'X'. You can also try copying the data on the SD card to another SD card.