Question about Dell 1710n Laser Printer
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Posted on Jan 02, 2017
I had the same problem, my solution was:
1) Go into the Print dialog window, select your 5100cn printer and click the "Properties" button next to it.
2) Select the second tab, labeled "Paper Tray".
3) Select "MPF" from the "Paper Source" drop-down list.
4) Click the "MPF Settings" button and select "Envelope".
That should allow your program to print to MPF for envelopes. This needs to be done in your software, setting it on the printer's control panel didn't work for me.
Posted on Jan 29, 2008
Rollers may be worn out and not properly grabbing paper or a gear may be broken. You should be able to inspect by lifting cover to feeder and watching as paper is pulled through.
Posted on Mar 27, 2008
SOURCE: envelope stuck inside of printer
Raise the scanner lid as if you were going to change the ink cartridge. You should be able to see the stuck envelope -- just grasp it and pull firmly to remove it.
For suggestions on avoiding paper jams, please go to Dell's support page.
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Posted on Dec 26, 2008
I had the same problem and resorted to making sure that there were several envelopes in the tray -- and hand feeding them. I suspect we both have a pickup roller problem, which is typical of the printer, and is the source of a lot of phantom jams.
Posted on Apr 07, 2009
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