Question about Logitech Harmony 880 LCD Remote Control

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Intermittently Working Correctly with DirecTv

I have an 880 and it has worked problem free for about 2 years. I recently bought a new TV and reprogrammed the remote for the new TV. It worked fine for about a month or two.
Now, when I try to run the Watch TV activity, it doesn't always work. It turns my LG TV on, it puts it to the right input, it turns my DirecTv receiver/PVR on correctly, but then the remote basically freezes. None of the commands will work for either the TV or the PVR.
If I switch to a different activity (such as watching a DVD or powering off), it functions fine. When it does this, I have even tried using the 'official' PVR remote, and that doesn't work either. Sometimes, when I switch activities a couple of times and go back to Watch TV, everything works fine again.
Very frustrating!!!
Do you think it is the remote, or maybe just a problem with my pvr?

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Update your Harmony remote control software on your PC to the latest. Go into the TV device settings. The software should recognize if there is an update to your TV's IR commands. Try the same things with the DVR.

It's also possible the TV and/or DVR are locking up due to IR commands that are being sent too quickly. The remote has a setting for the delay between commands sent to the same device as well as the delay between commands sent to different devices. Try adjusting these settings:

  1. In the Harmony remote software on your PC, click the "Devices" tab.
  2. For the "TV" device, click the "Settings" button.
  3. Click the dot next to "Adjust the delays" and click Next.
  4. Adjust the "Inter-key" and "Inter-device" delays to something higher and click Next.
  5. Follow the steps to save the changes.
  6. Repeat steps 2-5 for your DVR device as well.
-=Zzed=-

Posted on Mar 04, 2008

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