Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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What does j2 mean on a xerox work centre xd 100

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  • Anonymous Jul 20, 2008

    I replaced the drum cartridge, but the J2 continues to show and not accept the change. How do I resolve that? I also have a new toner cartridge for it, but that does not seem to be the problem.

  • lgsurgmd Aug 21, 2008

    I also have the xerox x125F and J2 error. I replaced both drum and toner cartridge but it won't work and J2 still appears. Any suggestions? thanks leila

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}H4 is a power failure code. To reset the errorplease press in the following order:

CLR - AUTO - CLR - AUTO
(this puts the unit in tech mode).

Enter 14 (as if asking for 14 copies)

Press "PRINT"

Your unit should reset itself and start working

Posted on May 28, 2009

  • Fixitmore Jan 28, 2011

    Xerox XD100

    To clear J2 fault after replacing drum.

    Drum counter reset procedure:

    1) Enter Diagnostic mode: C (clear), Auto, C (clear), Auto.

    2) Drum Count Reset:(24-7): Select '24', 'Print', followed by '7','Print', followed by 'Print' again. This resets the drum count to zero.

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Drum Cartridge end of life error. Time to change it.

Posted on Feb 19, 2008

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H4 is fuser problem, probably needs the fuser tube replaced. Remove cabinet back (just a couple of screws), and open right door. You'll see fuser unit secured inside right door with 2 screws. Follow the wires out of the fuser to the place in the back where the connector is located. Press little latch on connector, and pull connector to disconnect fuser. Remove 2 screws securing fuser, and withdraw fuser unit from machine. The glass tube in the center of the fuser roller needs to be replaced.. it's the heater element.

Posted on Mar 10, 2009

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Sorry, does anybody have or know what H4 error means.

Posted on Sep 19, 2008

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1 Answer

Xerox Work Centre XD120f - J2 error message. Lost manual need new one.


J2 means the drum unit has reached the end of its life. You need to replace it.
Staples . office max etc normally has them in stock.
If not google a company called The Parts Drop.
They will have what you need also.

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I have a Xerox XD 100 work centre showing a H-4 code what is the problem?.


The H4 code on these machines is almost always a false code. Especially if you have had any power fluctuations or failures.
Here is the text from my tip to solving this problem here on Fixya:
To reset the H3 or H4 condition on just about any Xerox XC or XD series copier press the following key's in sequence and as quickly as possible (with 4 seconds for the first 4 keys)
Press "C" then the far left key (exposure mode) then the "C" key then the far left again.
So in other words C, far left, C, far left
If done correctly the display should go blank.
Now key in 14 as if you were going to make 14 copies.
Now press the print button.
The machine should reset and the code should be gone.
9 times out of 10 this is a false code that pops up due to power surges or noise.
If the code comes back this means you have a heater lamp or thermal fuse (more common) failure in the fusing area and will need service.
This procedure will work on all Xerox XD and XC models.

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All this means is that your toner is getting low and advising you before it is out completly the it needs replacing.

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hello there:
here is a link that will be able to help you out
  1. XD100 Style: Trouble Shooting Xerox brand models: XD100/102/103/104/105, XD120/122/125/130/155, XL-2120/2130 ... Next month, we'll hit the J1 & J2 codes as well as the L codes...www.enxmag.com/OLD SITE/bhorvat2304.html - Cached

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J2 means the drum cartridge needs replaced.
Its next to the toner.

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J2 means the life of the drum has expired.
If replacing the drum does not fix it let me know.
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J2 means your drum needs to be replaced. The life of the drum is expired.

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