Question about Dell 962 Photo All-In-One InkJet Printer

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My dell Photo 924 won't turn on. I unplugged it from the power strip to make room for something else, and plugged it back in just a few seconds later. Now the power light stays on for approx 20 seconds, blinks once, then repeats. I've tried unplugging the usb cable from both the computer as well as the printer but it was to no avail, both times the computer did not recongnize any hardware being disconnected, nor any new hardware being connected. I also tried re loading the driver from the disc, but that also hasn't worked.

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  • corvett101 Feb 03, 2010

    I don't see how that is supposed to help me, but it didn't work.

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  • 17 Answers

Try turning the plug cable 180 degrees and plug it in.

Sharon

Posted on Feb 03, 2010

  • Sharon Ziv
    Sharon Ziv Feb 03, 2010

    Just make sure it's plugged corectly in the right direction.

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1 Answer

Dell Inspiron 1100 won't turn on


unplug, take out battery then hold power button for 30 seconds then plug back in and turn on
if the3 laptap gos on without the battery you need a new battery

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I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell photo 924 is completely unresponsive. Power


Pitch it. There does not appear to be a firmware update. That would be the only thing that would have a chance of fixing this. Otherwise, the controller board is shot. The cost of repair is more than the printer, buy a new one.

Oct 26, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 all in one printer. Failure to switch off.


Take out the power cable and keep it unplugged for 30 minutes.reboot the computer as well. Plug back and turn it back on. Should be as good as new.

Hope it helped
Keshy

Nov 24, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

How to get my Dell Photo 924 to feed paper for printing?


if you are having issue with the paper feed ,moz-screenshot.jpg try these steps
1. Unplug the power adapter

2.open the printer cover , look for any obstructions inside , lift the printer and shake it firmly

3.turn the printer upside down and gently tab on the base,.

4. Put your Hand inside the Input paper tray and manually roll the two rollers

5. Put back the power adapter , turn on the Printer and try to copy a document from the printer.

Try all these steps and if you still have the paper feed issue then purchase the new printer

Apr 15, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell photo 924 all in one printer paper promblem


Unplug the power adapter from the printer and then remove the papers from the printer , open the printer cover and look for any obstructions , lift the printer and shake it firmly, turn the printer upside down and gently tab on it , roll the paper tray rollers manually , put back the power adapter and then try printing a document with only one paper in the paper tray if it still gives the same error then its an issue with the printer and if the printer is under warranty then get the printer replaced .. or purchase a new printer instead of getting it repaired .. dell is offering a new printer 926 for $49 with 1 year warranty.

Do lemme know if that helps.
Bye.

Jan 19, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924


What do you call the encoding strip? Do you means the contact strip on the back of the cartridge? If so buy a new cartridge. If you mean part of the printer-did you put it back correctly- if still in trouble-take a look at www.fixyourownprinter.com. If no luck there try the Dell Tech support team If still out of luck Buy a new printer-

Jul 09, 2007 | Dell 924 All-in-One InkJet Printer

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