Question about Compaq Presario 5716 PC Desktop
I have an older model 5716 Compaq computer. It will not open the CD drive. It reports the drive is not ready. I had this problem several years ago and it was resolved by a repair that I received on an Internet website. I have forgotten how to perform the repair but it was common problem with this model series of Compaq computers. Would appreciate any help. firstname.lastname@example.org Thanks.
Four/five year old Compaq system boards also develop leaks in some
of the capacitors that cause the IDE channels to develop read problems.
Look for signs of "damage" near the IDE cable connectors.
In addition, the error recovery of the Windows Setup program is, well "really bad". It can not handle CD-Rom or CD errors very well. With this type of problem you have to boot with a startup diskette and see if you can read most of the disk drive. Then create a work folder on the disk drive and copy the contents of the WinXP folder to the temp folder on the disk drive. Then run the Setup from the disk drive.
In some cases like this, you have pull out the CD-Rom drive and if it is on its own IDE cable, change Compaq's default jumper setting from CS (Cable Select) to MS (Master). Usually works a lot better.
The reason you have not had "any trouble" with the drive (that you know about) is that Windows has very good error recover, it just keeps trying, and does not tell you about problems unless there is nothing it can do to get around the problem.
Try a different CD. Can be a bad CD.
Try looking at device manager to confirm that the PC sees the drive.
Right-click on MY Computer and select properties
Go to Hardware and select Device Manager
Try using a CD cleaner as the laser that reads the CD is dirty.
Posted on Feb 19, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 03, 2017 | Computers & Internet
on Feb 26, 2018 | Compaq Presario 5716 PC Desktop
Jul 30, 2012 | Compaq Presario-Notebook 700 Series, 2500...
Apr 13, 2010 | Compaq Laptop / Notebook Video-336970-001...
Jul 16, 2009 | Compaq Presario 5716 PC Desktop
Apr 17, 2009 | HP Compaq FS7600 17" CRT Monitor
Jun 13, 2008 | Compaq Presario 5716 PC Desktop
Mar 05, 2008 | NEC Versa SX Notebook
Jan 12, 2008 | Compaq Presario 5716 PC Desktop
53 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: