Question about Compaq Presario 5716 PC Desktop

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CD will not open Compaq 5716

I have an older model 5716 Compaq computer. It will not open the CD drive. It reports the drive is not ready. I had this problem several years ago and it was resolved by a repair that I received on an Internet website. I have forgotten how to perform the repair but it was common problem with this model series of Compaq computers. Would appreciate any help. charts@charter.net Thanks.

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  • josh4321 Feb 19, 2008

    This is a common problem with Compaq compters of this series. As I stated, it has happen before and someone gave me the solution to this problem and it was only a simple change in a software program that either changed or added a couple of lines.

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Four/five year old Compaq system boards also develop leaks in some of the capacitors that cause the IDE channels to develop read problems. Look for signs of "damage" near the IDE cable connectors.
In addition, the error recovery of the Windows Setup program is, well "really bad". It can not handle CD-Rom or CD errors very well. With this type of problem you have to boot with a startup diskette and see if you can read most of the disk drive. Then create a work folder on the disk drive and copy the contents of the WinXP folder to the temp folder on the disk drive. Then run the Setup from the disk drive.
In some cases like this, you have pull out the CD-Rom drive and if it is on its own IDE cable, change Compaq's default jumper setting from CS (Cable Select) to MS (Master). Usually works a lot better.
The reason you have not had "any trouble" with the drive (that you know about) is that Windows has very good error recover, it just keeps trying, and does not tell you about problems unless there is nothing it can do to get around the problem.





Try a different CD. Can be a bad CD.
Try looking at device manager to confirm that the PC sees the drive.

Right-click on MY Computer and select properties
Go to Hardware and select Device Manager

Try using a CD cleaner as the laser that reads the CD is dirty.

Posted on Feb 19, 2008

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