Kenmore Elite Refrigerator error er dh (by 9 users)

try here for a parts list and diragram of your unit

ok this is defrost 101 ok the defrost systems has three componets the defrost timer or adc the defrost thermostat or sensor depending on the unit most electronic control models have thermistors and a defrost heaters which is a glass element or an element like is in your stove that runs through the evaporate which is the aluminum honey comb looking piece under the back panel in the freezer now the freezer does all the cooling for the unit via a fan in the freezer but defrost might not be your problem any time the compressor running the fan in the freezer should be running too now i need to know two thing is you model electronic control is the freezer on the bottom and how old is your unit pull the bottom kickplate on and see if a piece of paper there we are looking for a tech sheet that should be on the unit some where kenmore dont build their stuff and do you kmow what the dh codes mean are they in your manuel

im not sure you have a defrost promblem if you dis then i beleive your whole unit wouldnt be cooling by now where tdid you find the dh code and what does it mean

well maybe but don't pay him if he don't fix it sears are poorly trained for the most part for real if he don't fix it don't pay him i got a manuel ill send you and we can fix it i cant find no dh code but i don't think is a defrost problem do you hear a fan running when you open the door if not push the light switch in and see if you do

you got an owners manuel or a service manuel most of the sears tech ive run into in the Field are poorly trained or not trained there are no schools for appliance repair except one that Whirlpool has started you have to learn from some one that knows they rely on their computers for the call they run sears doesn't have any factories and don't build their own appliances most likely yours is a whirlpool or kitchen aid if you e mail me ill send you a service manuel that i believe is your unit now in the bottom of your freezer do you see any frost build up on the back wall is your ice melting in the freezer is your ice cream soft how long you been getting this code the only way to know for sure is to pull the back panel off the freezer look at the evaporator and see if its covered with heavy frost now with a defrost problem the refrigerator goes first then the freezer quites cooling you ice melts the ice cream gets soft etc im not some joker on the internet i was a frigidaire factory tech for 12 years then ran my own company for 6 till i got disabled email me at b4829@yahoo.com and ill send you a service manuel or not its up to you but if your stuff in the freezer is staying frozen i doubt its a defrost problem get a temp reading off the freezer and if its in the minus i doubt its a defrost problem like i said the only way to know for sure is to pull the cover off the back coils and see if they are frosted up so much that air cant get through them