Question about Apple iPhone Smartphone

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Often when I get a call I can't answer because the screen is blank

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Hello. You have 2 things to try. Firstly a reset. This will just re-boot your phone with all of the data still on it. Hold the top right power button with the round home button until iphone turns off and you see the apple logo, then release buttons. Iphone will take 1 or 2 mins to re-boot.

If this does not work, often a complete reset will work. Sync your iphone to your computer so that you have all of your apps, contacts, settings etc backed up, then go to settings, general and reset all settings. This will give you a clean slate to start from and you can sync the iphone to your computer to get back all your essential data.

Hope this helps and if so please vote.

Thanks

Jim

Posted on Feb 07, 2010

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Posted on Jan 02, 2017

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