Question about Pantech Matrix Cell Phone

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When I send a text something comes up saying: Message can not be sent; Prodical error

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If this is a DNS error message, it will occur when your phone cannot connect to a server. The most likely cause is that you do not have the proper settings in your phone for your cellular provider.

Contact your cellular provider and request tech support assistance.

Tech support can walk you through programming your phone to the correct DNS setting. In many cases, tech support can send the information directly to your phone - which you simply download. This will solve your problem.

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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