Question about Canon PIXMA MP210 Photo All-In-One Printer

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When I turn the computer on and the cartridges go back and forth they then make like a 'chunk' noise and won't move. When I try and print I get an error message 5100. I can't find that in the manual.

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Hi,

When you experience an error message 5100 - it's a Carriage error.

- Print head is stuck to the docking area either maybe the excess ink of an old cartridge become sticky

- A piece of paper got stuck on it and jamming the carriage

- Spring is weak and is not pulling the docking area down.

- Purge unit has failed and needs to be replaced.

Troubleshoot:

- Turn off the printer
- Slide the print head to the left
- Check if there's any obstruction inside (anything that could be stuck there)
- Check if the print head is lowered down to the two sponges below
(Note: clean the strip as well, use a clean cloth)

Posted on Feb 03, 2010

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