Question about Brother HL 5250DN Laser Printer

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Printer stopped printing for no reason

Printer makes noises as if it were printing and looks like it is printing, but nothing comes out. It was printing the last time we used it and no one has altered any settings. Any suggestions?

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  • kokeekay Mar 01, 2008

    Same problem. My printer stopped midway through a printing job. Now, looks and sounds like it's printing but nothing prints, not even test page. Troubleshooting didn't help. I filled the tray with paper, reset the drum - nothing

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Maybe a blown set of drivers? can happen with power glitches by the way


check here for fresh set of printer drivers

Posted on Mar 02, 2008

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Making noise like its printing but nothing comes onto the paper


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
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It may be more cost effective to buy a later model and better printer thanreplace the print head.

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I have a HP Photosmart C4780 all in one printer and when I turn it on, as well as before I go to print something, the printer makes a horrible, loud clicking sound. I have cleaned out the inside and...


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First make sure you have removed any packing tape from ink cartridge.
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Hi there,

Paper can jam inside the printer for a number of reasons.
  • Open the cover to the printer and look inside to see if there are any pieces of paper or debris that may be blocking the print path.
  • Be sure to unplug the printer before touching anything internal to avoid electric shock. If there is something blocking the print path, remove it, close the printer, and try printing again.
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1 Answer

Thank you for your recent reply


The red light is not on or flashing, is it? You did, of course, remove the yellow plastic tape from the cartridges before installing them, didn't you?

OK - the first thing we must ensure is that you have good cartridges. The printer Status Manager (SM) does not actually measure how much ink is in them, it merely estimates it by counting the number of ink shots used and calculating what's left. There are many reasons for getting this wrong. So we must start from a known good position i.e. new cartridges. Put new ones in, but you MUST use the proper cartridge exchange procedure so that an ink charging cycle is carried out. Now try a nozzle check. Any sign of ink? Yes, but not perfect? If so, or if nothing still, do a couple of head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat the head clean etc. Patience is required here.

Still nothing? OK - let's try cleaning the nozzles. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water (available from you local car accessories store). DO NOT USE TAP WATER! Then carefully push the print head fully into its parking position by hand so that the cup full of fluid comes up over the print head. Do not turn the printer on! Leave this for at least 24 hours, then try a head clean & nozzle check again. You may get some strange colours to start with - don't worry about this. However, if still nothing, repeat the soak procedure. If still nothing after this, report back.

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Make sure after you click 'print' that the printer you are printing from is not the 'fax'. I had this happen too... just a suggestion ;)

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Multipass print head stopped working


try to move the printhead left to right. and make sure there is nothing obstructing it. Also make sure you ink cartridges are in securely. If that doesnt work let me know.

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