Thank you for your recent reply
The red light is not on or flashing, is it? You did, of course, remove the yellow plastic tape from the cartridges before installing them, didn't you?
OK - the first thing we must ensure is that you have good cartridges. The printer Status Manager (SM) does not actually measure how much ink is in them, it merely estimates it by counting the number of ink shots used and calculating what's left. There are many reasons for getting this wrong. So we must start from a known good position i.e. new cartridges. Put new ones in, but you MUST use the proper cartridge exchange procedure so that an ink charging cycle is carried out. Now try a nozzle check. Any sign of ink? Yes, but not perfect? If so, or if nothing still, do a couple of head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat the head clean etc. Patience is required here.
Still nothing? OK - let's try cleaning the nozzles. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water (available from you local car accessories store). DO NOT USE TAP WATER! Then carefully push the print head fully into its parking position by hand so that the cup full of fluid comes up over the print head. Do not turn the printer on! Leave this for at least 24 hours, then try a head clean & nozzle check again. You may get some strange colours to start with - don't worry about this. However, if still nothing, repeat the soak procedure. If still nothing after this, report back.
Dec 03, 2008 |
Epson Stylus C20UX InkJet Printer