Question about HP Officejet 5610 All-In-One InkJet Printer

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I can not receive faxes, and can not scan. When I press the scan button I get a message "No Scan Options"

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For Windows XP
---------------------------
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00503569

If the issue still persists then,

Step Three: Run the DESTTEST file.
=================================
1. Close all applications including HP Director.

2. Open and run the DESTTEST file from the location: C:\Programfiles\hp\digitalimaging\bin\
(The above mention location will be listed once software completely installed).

3. the DESTTEST, will opens like the following:

4. Change the Option 1 to WEB _APP. (By scrolling down, you can find out)
( By default it will be set to NONE, which will have the entire list (Common List)).

5. On the First 6th option “Close Dest Test After sending to Destination”, put a check mark ( √ ) and click on Save Results Before Exit.

6. Click on Exit in the bottom.

7. Now Open the HP Director, Click on Settings -> Scan Settings & Preferences -> Scan To …Setup.

8. You will see all Button settings on the right side under the front panel destination List. In Case If not, click on Restore Defaults, click on Apply and click on Ok.

9. Turn off the Printer & Turn it ON.

10. Check the functionality.

For Windwos Vista OS
-----------------------------------
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01699977

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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1 Answer

Reset nvram


http://www.support.xerox.com/support/phaser-3300mfp/support/enus.html

Solution : Clear Memory and Restore Default Settings on the Machine NOTE:Clearing memory on the machine will remove information from the machine and restore factory default settings. Make sure that all fax jobs have been completed before clearing the memory, or jobs will be lost.
To clear the machine memory and restore factory default settings:
  1. Press the [Menu] button (located below the Display Screen on the Control Panel) until "System Setup" is displayed on the bottom line of the Display Screen.
  2. Press the [Enter] button.
  3. Press the left or right [Scroll] (arrow) button until "Clear Setting" is displayed.
  4. Press the [Enter] button.
  5. Press the left or right [Scroll] button until the option to be cleared is displayed. (Refer to the table below for additional information.)
  6. Press the [Enter] button. "Yes" will be displayed.
  7. Press the [Enter] button again to confirm.
  8. Repeat steps 3 through 7 to clear additional items.
  9. Press the [Stop / Clear] button to return to Standby mode.
Clear Memory Descriptions Options Description All Settings Clears all of the data stored in memory and resets all of the machine settings to the factory default settings. Fax Setup Restores all of the Fax options to the factory default settings. Copy Setup Restores all of the Copy options to the factory default settings. Scan Setup Restores all of the Scan options to the factory default settings. System Setup Restores all of the System options to the factory default settings. Network Restores all of the Network options to the factory default settings. Address Book Clears all of the fax number and e-mail address entries stored in memory. Sent Report Clears all records of sent faxes and e-mails. Fax Rcv Report Clears all records of received faxes. New Scan Report Clears the information about network scan sessions in memory.

May 21, 2014 | Xerox 3300MFP/X new 3300mfpx [a51t732]...

4 Answers

HP 4300 officejet fax mode to print mode


Hello etilton
Are you trying to print from a pc or do a copy?

018c308.jpg
Button 11 Fax: Places the HP All-in-One in fax mode and presents the Fax Menu. Press Fax
repeatedly to scroll through the options in the Fax Menu.


Button 12 Scan: Places the HP All-in-One in scan mode and presents the Scan To menu for
selecting a scan destination.

Button 13 Copy: Places the HP All-in-One in copy mode and presents the Copy Menu.
Press Copy repeatedly to scroll through the options in the Copy Menu.

heres the rest of the manual pdf reader required
http://h10032.www1.hp.com/ctg/Manual/c00644922.pdf

If this solution was any help at all please press accept or ask more questions with the other button.
And if you need anything else let me know, you can ask me 24/7 by clicking
on the ask me button, I will ansver in most cases within 24hours.

Thanks and good luck!

May 04, 2008 | Office Equipment & Supplies

1 Answer

Lexmark Productivity Suite --the faxes don't go through -- error message


Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:
  1. Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
  2. Press Select.
  3. Press Options ten times until MAX SEND SPEED appears on the LCD display.
  4. Change it to 9600 BPS using the - (left arrow) button.
  5. Press Select.
Try to send your fax again.
Source: Problems Sending a Fax to Specific Fax Machines

Jun 23, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Jun 17, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Can't send faxes. Dials Ok but no connection to send fax


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

May 19, 2009 | Lexmark X4270 All-in-One Multifunction...

1 Answer

HP 1020 fax


From manual: Insert document; press Scan & Fax button; dial number; press Start/Copy.  All pages will be scanned, number will be dialed, and scan will be transmitted.  If Memory Full displays, repeat procedure without using Scan & Fax button.

Jul 15, 2008 | HP 1020 Plain Paper Thermal transfer Fax

6 Answers

Hi, Remote Fax Error being displayed


As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode.
Press Select.
Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
Change the setting from Yes to No using the + (right arrow) button.
Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 10 times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
Press Select.
Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 11 times until ERROR CORRECTION appears on the LCD display.
Change the setting from On to Off using the + (right arrow) button.
Press Select.
Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.

Dec 19, 2007 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Hi, Remote Fax Error being displayed


NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES


To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Nov 16, 2007 | Lexmark X4270 All-In-One InkJet Printer

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