Question about Canon i860 InkJet Photo Printer

1 Answer

1/8" cyan uniform stripes across page covering whole image

After 3 years of successful photo printing this morning all my prints had 1/8" cyan uniform stripes across the image covering the whole image, pale in light areas, dark in naturally saturated areas, but it works fine in greyscale.I tried the print test page and the saturated cyan strip had a 1\8 in. stripe across it. All other colours were fine. I activated the cleaning cycle several times. Turned the computer and printer off then on again, checked the ink tanks. Tried printing through Photshopcs2, Sketchup 7 and Windows printing wizardall with the same flawed results.

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  • darrenperkin Feb 03, 2010

    Is the print head a part I can order through canon? Approximately how much is it?

  • darrenperkin Feb 03, 2010

    I think the expert was correct but I won't know until I get the head replaced. Nothing against fixya but canon should be footing the bill for this help service!

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  • Canon Master
  • 3,866 Answers

This would be due to a print head putting out to much cyan on the paper. I would change out the print head at this point. # years is a nice term for a printer like this, I am surprised its even doing what its doing but well taken care of printers last about the time you had this one. Give it a shot


Thanks and please do click the accept button for my efforts!

Posted on Feb 03, 2010

  • 1 more comment 
  • Grand Canyon Tech
    Grand Canyon Tech Feb 03, 2010

    Yes it is I have not priced them the last time i bought one for canon around $30 bucks.




    Thanks hope this helps you!

  • Grand Canyon Tech
    Grand Canyon Tech Feb 03, 2010

    http://www.precisionroller.com/print-hea...



    I checked this site and they want $75 bucks! ouch!



    But at least they are sold!



    please do click the accept button if this helps.

  • Grand Canyon Tech
    Grand Canyon Tech Feb 03, 2010

    I cannot agree with you more! But we are not canon we are a group of nice people trying to help for a small fee!



    Hope I provided exclent service for you! :)

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Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:
  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

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    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

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    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

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    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


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