Question about HP Office Equipment & Supplies
For windows XP & Vista
Check the function after every step.
Step One: Power Cycle with printer
1. Use the On/Off power button to turn off the printer.
2. Disconnect the USB cable from the rear of the printer.
3. Disconnect the power cable from the electrical outlet.
4. Allow the printer to sit for at least 30 seconds.
5. Reconnect the USB cable.
6. Reconnect the printer power cable.
7. Turn on the printer using the On/Off power button on the printer
Step Two: Disable DEP (Data Execution Prevention).
Disable the Data Execution Prevention in Windows Vista and check by following the below steps:
1. Click on Windows Icon.
2. Control Panel->System->Advanced System Setting->Performance->Settings->Data Execution Prevention
It needs to be set to "Turn on for essential windows programs only", which is the default.
If you set it to "Turn on for all programs except those I specify", then the all-in-one driver stops working and you get blank pages.
Alternate Option for DEP
Right Click on My Computer.
Select Properties, under the Advanced tab.
Properties --> Settings --> Data Execution Prevention.
Step Three: Check the option of Separator page.
Please refer the below mentioned web link for better understanding the steps with graphics.
Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address.
Step Four: Print directly from printer
Posted on Feb 02, 2010
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Posted on Jan 02, 2017
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