Question about Lexmark C522n Laser Printer
Our Lexmark prints fine, but all the paper comes out with a black smudge down the left edge of the paper. Is there something I should be cleaning?
There are several issues that will cause a problem like that.
1, As X box mentioned is a problem with the drum. That is part of what is called the print cartridge or imaging unit. There is most likely a shutter or opening in the cartridge which you can shine a flash light at and see if the defect is visible. If so you will have to replace that cartridge. I would suspect that is the most likely issue.
2. There may be something in the paper path. A small piece of paper riped off in it, something else, a piece of tape, label, etc may have made it into the machine, that will make contact with the paper and smear the image.
3. Lastly, your fuser roller may be bad causing the reprint.
How to determine where the issue is, shut the machine off while it is printing and jam the paper in the image area. See if the defect is on the paper before the fuser. Eliminates the fuser ....
Posted on Feb 19, 2008
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Posted on Jan 02, 2017
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These defects normally occur when printing is attempted on unsupported media or when the printer is set up for a different type of media than the media that is actually loaded into the machine.
Check your media and ensure that it is suitable for use in the printer. Refer to the printer's user manual for information on supported media types and weights. Is the media you are printing on supported in the printer?
Ensure that the paper type is set accurately on the printer operator panel (go to Menu/Paper Menu/Size-Type/Tray1/Type). Is the paper type set correctly on the printer operator panel?
Change the paper weight setting to heavy on the printer operator panel (go to Menu/Paper Menu/Size-Type/Tray1/Type/Heavy Paper/Check button). Try printing your document again. Did the error return? If the error returns, please contact Lexmark Technical Support for further assistance.
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