Question about Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook

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Dvd rom problems with my macbook

Hi, I have a white macbook and i seem to have problems with my dvd rom, i can't read any dvd's or cd's. I've tried to use a cd lens cleaner but it won't read it... how can i get it operational again!?

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  • cgunner Feb 24, 2008

    Thank you very much!! This was very helpful... I think i may need professional help, because it ejects the disks immediately. Thanks 

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Does the computer immediately return the discs after they're inserted or do you have to manually eject them? If it's trying to read the discs then there could be a problem with the type of disc. However if it just ejects the disc immediately, there could be a recognition problem. So, if your computer doesn't recognize that a disc is in the drive, you can check several things. 1. Check to see that the computer actually reads DVDs. To do this, open the System Profiler in the Utilities folder. Click on ATA/Devices and Volumes/Disc Burning. Those are three different options but each will tell you if the drive actually does run DVDs. If it shows DVDRW or DVD, but if it only shows CD or CD-RW, then it won't play a DVD. 2. If it shows that it accepts DVDs through the System Profiler, then you'll need to check to see if the actual drive is attached. You can open your computer through the battery with a screw driver. Once open, you'll need to check the connecting cable to the drive. If it's attached properly/securely, you may need to take it to a technician. The drive me be malfunctioning and need professional repair.

Posted on Feb 21, 2008

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Posted on Apr 22, 2008

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