Question about Brother IntelliFax-2820 Laser Fax

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Fax message says dust on the drum - clean the corona wire

I have tried to clean the fax using canned air - but I still get a message "dust on the drum - clean corona wire" what can I do?

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You should find a BLUE SLIDER on top of the Drum Unit, work it back and forth 10 times.

Posted on Feb 02, 2010

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Related Questions:

1 Answer

How to clean the drum wire


with the drum facing you, there's a green tab on the drum away from you. Slide it left & right several times to remove dust on the corona wire.

May 16, 2014 | Brother Office Equipment & Supplies

1 Answer

The fax machine is saying remove the drum there is dust on the corona wire.


Use the corona cleaning wire to clean the dust off. Open the front cover. Remove the drum/toner unit. look on the right side of the drum portion above the toner unit for a plastic tab with a triangle arrow that points to the left. Slide this tab back and forth several times. Move the tab back to the right. Reinstall the drum/toner unit. Close the front cover.

Clean the corona wire in this manner every time you change the toner/drum.

May 21, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Dust on the drum message - fax 2820 brother


There is a blue colored slider on the drum unit, move it side-to-side 10 times.

Oct 05, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax machine has a message that says "open front cover to remove the drum. Clean the corona wire located on the drum."


The fax machine instruction must be done to erase the
message. The corona wire located on the drum needs to be cleaned.

Sep 24, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Drum error


Yes, you should replace the drum unit if you have not done so. You may have a broken corona wire or drum. However, keep in mind that you will need to reset your machine after changing the drum unit. If after replacing, you still get the same error, you may have a problem with your machine properly sensing your drum unit.

Jan 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

How to get rid of the ''Dust on Drum''


The dust on the drum message will persist if the corona wire cannot be cleaned by sliding the blue tab repeatedly left to right. You'll need to replace the drum unit.

Dec 26, 2008 | Brother IntelliFax-2820 Laser Fax

8 Answers

Corona wire


I was getting the clean the corona wire problem message even after repeated cleanings.  Before this problem occured the toner light was flashing warning of low toner. When I got the clean the wire pop up the toner light was on all the time indicating the toner was depleated.  So, I thought I would try replacing the toner cartridge and see what happened. I opened the new toner box and noticed on the foil packege specific instructions to clean the corona wire when installing the new toner.  I installed the new toner and cleaned the wire one more time. I then reinstalled the drum and toner assembly into the printer and the clean the corona wire message did not come up again.  The printer now works fine. 

Aug 08, 2008 | Brother HL 2140 Laser Printer

2 Answers

Brother MFC 7420,SAYS DUST ON DRUM,TRIED TO CLEAN BUT NO JOY


Dust on drum is an issue with the corona wire. Use the blue tab on top of the drum unit. Slide it back and forth 10+ times and this should correct your issue.

Good luck!

Aug 07, 2008 | Brother HL 1440 Laser Printer

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

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