Question about HP Pavilion dv1000 Notebook

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As a novice trying to speed my HP laptop booting,

As a novice trying to speed my HP laptop booting (as I had read), I stupidly deleted the 6 Sonic programs and now find the DVD drive non-operating. I am told that those programs can be re-installed using the Windows XP Home (Service Pack 2) CD but, 1) can that be done without DVD drive and would that be successful and, 2) would I have to back-up my stored data to avoid it's loss ?

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  • jayandar Feb 02, 2010

    Thanks for prompt response. However I doubt whether I can be of much help. Not having been involved with the initial installation, I assumed Sonic programs were part of the original: these were:-

    Sonic Express Labeller, Update Manager, Copy Module, MyDVD Plus, Data Module, and Audio Module. Sorry, no further info. available on that. Nor can I identify DVD/CD info: no info. on carrier or laptop casing that I can see.

  • jayandar Feb 02, 2010

    Back on-line again, but negative results. Have tried several DVDs but, although I can hear driving movement and disc is turning, nothing showing on screen nor on "My Computer" window. Can only assume CDs/DVDs not being recognised.

  • jayandar Feb 02, 2010

    Have tried the sonic website, but cannot identify the components necessary. Nothing seems to relate to the Sonic programs I detailed earlier.



    Am rapidly concluding that there is a mechanical fault needing attention by a repairer, so let's call this quits.

  • jayandar Feb 03, 2010

    Loss of the facility concerned now appears to be electro/mechanical rather than software. Repair locally seems to be required.

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Hello Jayandar.

Which sonic programs are you referring to? I have many years experience with windows XP and have never heard of this program as part of windows. Did this program possibly come as part of your dvd writer as the burning software and did it look like this image when loading?

As a novice trying to speed my HP laptop booting, - 128e230.jpg

Also , please provide me with your dvd/cd rom model number.

The problem is not major as there are many other programs you could use and thus you will not need to backup your data.

Please reply to my questions and I will get back to you with the necessary steps you need to fix the problem.

Kind Regards
Stephan

Posted on Feb 02, 2010

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  • Stephan Reichert
    Stephan Reichert Feb 02, 2010

    Okay , this info is all I needed. What you have hear are the DVD drivers and burning programs that you accidentally deleted. If you put a cd or dvd into the drive , does windows recognize the cd/dvd and show you the contents when accessing it in "my computer"?

    Please do not hesitate to slow me down or ask for more details.



  • Stephan Reichert
    Stephan Reichert Feb 02, 2010

    Here is what I want you to do.

    Go to
    Start menu
    All Programs
    Accessories
    System Tools
    System Restore

    Once system restore opens , go to "restore to an earlier time" and select a date before you removed the Sonic programs.

    Your computer will now restart and try to restore settings and programs.
    If you cannot restore , we can try some other options.

    The programs are also contained in the cd's you received with your laptop , so you could possibly reinstall it from there if the drive works normally but is only unable to write discs.





  • Stephan Reichert
    Stephan Reichert Feb 02, 2010

    Yes , but this is really strange. The drive should still be working even though the burning software was deleted.

    Did you try doing a system restore?

    Also , go to the following website and download the components you deleted. This should fix the problem if it is software related. This will only be trail versions , but we can use it to diagnose the problem.

    www.sonic.com

    Stephan




  • Stephan Reichert
    Stephan Reichert Feb 02, 2010

    I would also conclude at this point that there is probably a problem with the drive as the behavior is extremely erratic even for deleting the software.

    Kind Regards
    Stephan


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