Question about Microsoft Zune JS8-00001 Digital Media Player

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Replacement manuals Can I purchase a replacement user's guide for my 30 gig zune (2006 model)

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  • jkm1213 Mar 13, 2008

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Http://support.microsoft.com/kb/929004/en-us

Should help ya.

Posted on Mar 10, 2008

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Does anyone know how to fix error 5 code?


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Oct 05, 2012 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I JUST BOUGHT A 30 GIG ZUNE AND HAS NO INSTRUCTIONS - WHERE CAN I DOWNLOAD A MANUAL?


Zune manuals can be found at the following url:
http://www.zune.net/en-us/support/setupmanuals.htm

Mar 03, 2011 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Looking for a users manual for my Zune 30. Have been navigating by trail and error and am stuck. where can I download a free manual and users guide?


Manual that came with the device can be found here.
http://dl.dropbox.com/u/885/ZuneDevice.pdf
They don't really have a full user guide/ etc. You can do some googling to look for "how to use a zune" and there are many sites that would walk you through the basics. Here is one example....
http://www.ehow.com/how_2240577_use-zune-music-player.html
If this was a help please give me 4 thumbs up as I am trying to build up my rep on this site!

Mar 02, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Need to get started


you can download Zune Software from Microsoft to organize it.
here is the link to download from Microsoft:

http://www.zune.net/en-us/products/software/default.htm
.

Feb 08, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Is there such a thing as a user's manual for the Zune JS8-00001 Digital Media Player (30 GB)?


Try this website, I believe they will have what you are looking for.
Good luck,
I hope this helps/
Please rate me,
Thank You

http://zuneinfo.com/37/microsoft-zune/the-zune-user-manual/

Dec 04, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune frozen,


The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

http://forums.zune.net/ShowPost.aspx?PostID=408989

Jim

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Says all 30 gigs are full, but no songs on Zune


you should try calling a product hotline and hopefully get it fixed but if that doesn't work then your computer probobly has something wrong with it. otherwise, you zune is busted. hope this helps.

Jun 24, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30 gig zune (white)


yes, it can be fixed. rapidrepair.com offers replacement screens for 89.99 and will even replace it themselves if you decide to send it in to them. at this point in time, you might be better off buying a new zune 30 (considering i got a brown one for my sister for about 60 off amazon over Christmas) or just saving up for an 80.

Jun 07, 2008 | Microsoft Zune JS8-00001 Digital Media...

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