Question about Acer Aspire 5500 5570-2609 Laptop

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Internet connection I have internet connection serve. I was told that it maybe my computer. Also, my computer runs very slow.

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  • onabreak Feb 19, 2008

    My computer will not connect to the internet. I talked to my internet provider. I was told to call the manufacturer of my computer. Technical support said that it was my computer/a sales pitch was to buy a computer was offered. They didn't give my any information of how to resolve non-connection to the internet. This computer is only 4-years old.

  • gwencradle Feb 19, 2008

    The Laptop willnot connect even though it say " it is connected. The ISP says it's the router. The router says it's the ISP. I bought the computer Dec 2007. . The router folk reset the router and the dsl modem ha been reset but so far NOTHNG



  • onabreak Mar 05, 2008

    Thanks you're the greatest!!!


2 Answers

I defrag monthly along wth disc cleanup on the pc and laptop. It is currently at the buyer hopefully being repaired, When it's returned, I will let you know what the problem was.
Thanks for trying
gwen Cradle

Posted on Mar 05, 2008

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Time to time you may need to run a disk defrag on your pc, usually on xp it's double click my computer, right click the c:\ drive, go to properties and select tools, defrag should be in there, now it may take hours to complete but see if that solves. also make sure your disk is not full, good luck!

Posted on Feb 19, 2008

  • Steve Martyn
    Steve Martyn Mar 05, 2008

    Click on the start button, then run and type command

    you should get a black box (dos prompt)

    type: ping

    you should get something like this:

    Pinging with 32 bytes of data:

    Reply from bytes=32 time<1ms TTL=128
    Reply from bytes=32 time<1ms TTL=128
    Reply from bytes=32 time<1ms TTL=128
    Reply from bytes=32 time<1ms TTL=128

    Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    also in the dos box type:


    what does the default gateway show up as?



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