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Partner Plus 4.1 incoming calls problem

I had a power failure, after power back on , I can Dial out with no problem but for any incoming call, phone rings once then stop. please describe the solution for it.

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Voicemail is answering the calls. you need to program the system for voicemail and this will stop

Posted on Feb 03, 2010

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Avaya Partner 18D Corded Phone...

Yes. Call forwarding is a feature provided by your telephone company, not a feature of any phone, and the procedure is dependent on the company. For some telephone companies, for example, you forward a call by dialing *72, waiting for a second dial tone, then dial the number to which you want calls forwarded. Please contact your telephone company for their exact procedure.

May 28, 2012 | Avaya Corded Phone avaparp18d

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I have a lucent Partner 18d telephone. I want to be able to have a button programmed so that the secretary can transfer incoming calls to outside phones ( call comes in, secretary presses a button, dials...

That is not possible on the Partner ACS. The oONLY thing that would be close to what you want is Remote Call Forward.

As long as you have a Partner ACS release 6 or higher,

You need to set the permissions on a phone, then set that phone to forward out to teh external number. Then when calls come in, you transfer to that phone, which will forward to a cell or external number....boom, done!

Thats it though.

Oct 14, 2010 | Avaya Corded Phone avaparp18d

1 Answer

After power failure, lines ring once and stop as if call is answered elsewhere. Turned off all answering machines and it still happens.

The system lost its programming. Do you have a Partner plus or Partner II?

Or is it an ACS?

If an ACS, you can restore programming (possibly)

If a Partner II/Plus, the internal battery is bad, I would get a battery backup or replace the processor.

Oct 13, 2009 | AT&T Partner 18 Phone (315805B)

1 Answer

I have a Lucent model 103H. I no longer get a dial tone when I push the line buttons. I only get static. I replaced the two AAA batteries yet I can still not dial out or receive incoming calls. Do you have...

hmmm .. the lucent 103h is called a "partner 5 slot (carrier) chassis for partner internal phone systems .... used in business usually for multiple phones... unless you have a home phone by that same name .. if you do have a "partner" system then lucent repairs those for about $65 ... check the line before considering repair ... if you have a single standard phone that just happens to have the same name .. then you may have a damaged telephone line .. you can test that by unplugging this phone and temproarily plugging in another .. if it works then there is likely damage to your original phone .. usually its lightning surge protectors that fail (due to a nearby llightning hit) ...if a second phone doesnt work then there is usually a service jack near where the phone line comes into the house .. you can plug in there .. if the phone is bad there also then its an outside maintainence repair job .. thats free from the telephone company .. if the test phone works at that test jack then its often your responsibility to arrange inside line repair .. unless you have an inside line repair contract the telephone company may charge for inside repairs .... your phone company can talk you thru using the service jack .. you would first disconnect the rest of the house by removing a connector from the service jack then you would plug in a standard phone to that jack .. that makes sure the problem is either inside or outside .. if your phone happens to be chordless then there is more things to consider .. the handset and base have to develop a relationship in order to work properly ... that relationship can be lost in a power failure and must be reestablished .. usually thats done by removing power from the base for a minute then connecting it again .. so there are a lot of possibilities depending on what type phone you have ...

Aug 18, 2009 | Avaya Lands Phones

1 Answer

Power failure

This may sound silly, but is it a cordless phone?
Is the plug securely in the wall...?

Happened to me...felt silly ...

Apr 26, 2009 | Lands Phones

1 Answer

How to do check my missed call log

A Panasonic TDx system has 2 types of call logs, one personal for the set, and one for the ICD group.

Pick a spare button, press PROG, the button, and dial 54 STORE.

If you had incoming: 00x on your display, that button will light and you can now press it to see who called. Your Navigator UP/DONW key will step you forward or backward through the log. The LEFT/RIGHT key will display the 4 lines of the display if you're not using a 7636 phone.

If you want to see incoming calls to a particular ICD group, pick another button, and dial 54 plus the ICD group number. For example, I used 100 as my ICD group (now 600 by default). I have 2 buttons, one logs my extension calls, one displays the system calls.


Mar 09, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

Noise in system

Probably in the module. Switch to different port on module and see if it clears the problem

Jun 17, 2008 | AT&T Partner 18 Phone (315805B)

1 Answer

Static in phones

Static on Partner systems is not too uncommon and more likely as the system ages. These systems use relays (electric switches) to connect to outside lines and extensions. The static is usually from a faulty relay, but sadly these are not really repairable by end users. A power outage is sometimes associated with spikes - short high voltage conditions that occur as the power comes back on. Any vulnerable component may fail at that time. The solution is to replace the bad circuit pack. These are available used - just use your search engine. Prevention can be as easy as installing a good surge and spike protector power strip between the system and the outlet.

Dec 31, 2007 | Avaya Lucent Partner 616 Phone

1 Answer

Lucent partner phone system

Is the time and date correct on the phones? If not, the system has lost its programming.
Can you dial intercom 777 and get into voicemail?

Dec 29, 2007 | Lands Phones

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